Fibre Installation Engineer

1 week ago

Bournemouth, Bournemouth, United Kingdom Wessex Internet Full time £24,000 - £32,000 per year

Wessex Internet
is an award-winning broadband provider on a mission to revolutionise rural connectivity across the Southwest. As we expand across the New Forest, Wiltshire, and South & West Dorset, we're looking for experienced
Fibre Installation Engineers
to join our growing team.

As a key member of our Installations team, you'll play a crucial role in connecting customers to our fibre network—bringing high-speed internet to the homes and businesses that need it most. You'll be the final step in the customer journey, ensuring each connection is completed to a high standard and delivering the speeds we promise.

What We Offer

  • Up to £32,000 starting salary, dependent on experience.
  • Genuine opportunities to progress—supervisory and team lead routes available.
  • 25 days holiday + bank holidays, with the option to buy/sell up to 5 days.
  • Private medical insurance, life assurance & income protection.
  • Cycle to Work & Tech purchase schemes.
  • Enhanced family leave policies.
  • Staff broadband discount (75%).
  • High street discounts on 100+ brands.
  • Summer & Christmas team socials.

What you'll be doing
:

  • Install full fibre internet connections for both residential and business customers.
  • Diagnose and resolve service issues to maintain reliable customer connectivity.
  • Perform scheduled and emergency maintenance across the Wessex Internet network.
  • Support the engineering team with maintenance and service delivery of ISP infrastructure.
  • Participate in an out-of-hours rota, providing evening and weekend cover as required.
  • Work at height to install equipment on masts and customer properties
  • Operate independently and collaboratively to meet company targets and KPIs.
  • Ensure full compliance with Health & Safety regulations and best practices.

Our ideal candidate will have:

  • Strong communication and customer service skills.
  • Solid experience in telecoms installation (or related field).
  • Proactive problem-solver with a positive, team-focused attitude.
  • Self-motivated, reliable, and well-organised.
  • Eager to learn and open to new processes and technology.
  • Comfortable working at height (training preferred).
  • Full UK driving licence (held for at least 12 months).

Ready to take your fibre experience to the next level?
Join a fast-growing company building the future of rural connectivity—apply now and help power communities for generations to come.

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