Head of Growth Analytics

We are looking for an experienced
Head of Growth Analytics
to help us optimize and scale our food delivery growth strategy in 25+ countries. The role requires a strategic thinker and analytical mindset with exceptional stakeholder management and communication skills to ensure alignment and swift execution. You will understand how to effectively build, motivate, and manage a large team to fulfill these objectives.

About Us
Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 200 million customers in 50+ countries. We're a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen

About The Role
As the Head of Growth Analytics for Delivery, you will play a key role in identifying and executing growth opportunities, whilst managing the efficiency of the vertical's incentives budget. You will be the strategic partner for regional management of our Delivery vertical as well as executive leadership to guide the development of local marketplace strategy and growth of customers through their lifecycle.

Your daily adventures will include:

• Budget ownership and P&L responsibility - Ownership of the global incentives budget for our food delivery vertical, where you will be involved in providing recommendations for growth targets and making decisions for the re-allocation of that budget in order to maximise efficiency of our incentives spend and meet financial targets.
• Roadmap Development & Local Optimisation - Collaborate with our Growth Strategy, Delivery Pricing, and Incentives Product teams to design our long-term roadmap for Incentives and Growth in Delivery. This should involve user lifecycle management, segmentation, incentive designs, and marketplace pricing. You will be responsible for deploying these playbooks across all markets and identifying opportunities for localisation or further improvement of our playbooks.
• Reporting & insights - As a champion of growth efficiency in Delivery, you will establish a clear understanding of the most impactful marketplace actions and growth opportunities at a local and global level. You will share insights with key stakeholders and take a customer-first approach to define actions, prioritise opportunities and measure impact.
• Team management - Lead a large team of 10+ growth analysts, setting the culture within the Growth Analytics team for Delivery and ensuring we hire, retain, and grow top-quality talent. This includes setting performance objectives, leading performance management processes, and making organisational decisions.
• Process design - Standardise growth analytics processes across our Delivery team, in particular, marketplace reporting, campaigns deploymen,t and local pricing decisions. Work with your team to identify the biggest opportunities in processes and tooling to improve the efficiency of output, escalating to other teams to ensure their prioritisation.
• Stakeholder management - Use your amazing stakeholder management and communication skills to handle expectations and execute strategic decisions together with senior management in HQ and at a local level.

About you:

• BSc in Mathematics, Economics, Statistics, or a business-related field, with fluency in English.
• 8+ years of experience in marketing, growth, incentives, and/or customer analytics within a fast-paced tech environment, including at least 3 years leading and developing high-performing analytics teams.
• Proven expertise in consulting, pricing & incentives strategy, growth, or marketplace dynamics, with strong strategic thinking and ability to translate big-picture goals into actionable insights.
• Deep understanding of statistics and A/B testing, with familiarity in other experimentation methods being a plus.
• Proficient in analytical tools such as SQL, Excel, and data visualization platforms (Tableau, Power BI, Looker); knowledge of Python or R is advantageous.
• Strong communicator and empathetic leader who builds positive team culture, collaborates effectively with senior stakeholders, and drives alignment through clear, data-informed decision-making.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying if you feel you're the kind of person described above

Why you'll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location.