IT Operations Manager

7 days ago

Northampton, Northamptonshire, United Kingdom Totum Partners Full time £40,000 - £60,000 per year

Job Responsibilities

  • The IT Operations Manager is responsible for overseeing the day-to-day operations of firm's IT infrastructure to ensure systems, networks, and services are reliable and secure.
  • Support the IT Director with the implementation of the firms IT Strategies
  • Manage, maintain and optimise the firm's on-premises and cloud-based infrastructure.
  • Oversee backup and system security operations in accordance with the firm's policies.
  • Manage the Cyber Essential Plus accreditation renewals and help the firm with audits for ISO27001 compliance.
  • Identify and manage operational risks
  • Provide hands-on support and participate in the out-of-hours support rota as required
  • Assist the IT Director with the management of IT vendors, contracts, and software licenses
  • Prepare monthly management reports of team/service activities, tasks, and operational metrics

Skills Required

  • Previous experience as an IT Operations Manager, covering Infrastructure, Networks & Security.
  • Experience supporting & managing M365 (Exchange, SharePoint, OneDrive), O365, SQL, Active Directory, PowerShell, VMware, Azure, Network Protocols, Enterprise Backup, Replication and Business Continuity and Disaster recovery.
  • Proven experience in IT infrastructure planning, development, and operations
  • Strong understanding of Data Security and Cyber Security basics

This role requires someone fully onsite and would suit a hands-on operations manager.

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