Manager, Payments

JOB TITLE:
Manager, Payments and Transaction Execution Risk Specialist (12 month FTC)

SALARY:
£65,385 - £79,915

LOCATION(S):
Leeds, Birmingham, Bristol, Cardiff, Edinburgh, Halifax

HOURS:
Full-time

WORKING PATTERN:
Our work style is hybrid, which involves spending at least

two days per week, or 40% of our time, at one of our office sites

About this opportunity

The Manager - Payments and Transaction Execution Risk Specialists plays a pivotal role in supporting one of the UK's largest financial services transformations. We're seeking a proactive, detail-oriented individual to join the Conduct, Compliance and Operational Risk (CCOR) team within the Risk Division, as we accelerate delivery across the Group's transformation journey.

We oversight payments and transaction execution across the Group - whether that's releasing funds for people to buy their homes, settling large foreign exchange deals for our clients, or simply the billions of pounds that our customers move every day to cover bills, pay salaries or buy their dream car.

You'll bring expertise in customer impact and change delivery. Confident stakeholder engagement is key and your ability to influence and support decision-makers will help ensure the delivery of good customer outcomes, aligned with Consumer Duty and Group standards.

Day to day, you will
:

• Support the implementation of the Group's new Payments and Transaction Execution Risk Policy, helping the business to embed it into their various operations and then provide timely and insightful oversight - all in line with the Operational Risk framework.
• Build relationships with colleagues and understand their operations. Help them to identify payments and transaction execution risks and support them in the evaluation of the respective controls.
• Advocating for customers through concise, commercially sensitive advice to business areas on policy interpretation and regulations, utilising deep business expertise to co-create fantastic compliant solutions for customers and the Group working closely with the business
• Act as an operational risk specialist and represent the organisation, building relationships with external partners, in particular regulators and other governing bodies.
• Support the aggregation of payments and transaction execution risks alongside all operational risks, to form a single LBG Operational Risk position. Provide thematic periodic updates to risk committees on framework design and operation, and performance of Business Units and Control Functions.
• Champion continuous review and enhancement of risk policies & appetite through the identification & assessment of emerging & growing risks. Ensure policies and appetite reflect new opportunities or threats.
• Contribute to the coordination of core Operational Risk processes, including scenario and loss analysis, and coordinate input into key regulatory submissions and external disclosures (e.g. ICAAP).
• Develop and operate tools and systems enabling Business Units/Functions to consistently identify risks and evaluate the robustness of respective controls.
• Integral part of ensuring Group projects succeed through supportive, business focused challenge

Why Lloyds Banking Group

We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you'll need:

• Strong understanding of operational risk and experience of customer and/or client operations and/or transaction and payment processing.
• Understanding of relevant regulation, industry standards, business process mapping, incident root cause analysis and read across.
• Knowledge of established industry leading practices, including the latest Operational Risk frameworks and technology being used across financial and Non-Financial services.
• Thoughtful and timely decision making, that balances difficult trade-offs but keeps the organisation moving forward.
• Excellent communication and influencing skills, with experience of working in an inclusive style where everyone can be themselves.
• Experience in preparing concise reports for senior level audiences, with clarity and precision.
• A data driven approach to everything you do and a keen interest to maximise the potential of AI in driving productivity and reimagining work.
• Record of delivering results and an awareness of the importance of documentary evidence for key decisions.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide-ranging benefits package, which includes:

* A generous pension contribution of up to 15%

* An annual performance-related bonus

* Share schemes including free shares

* Benefits you can adapt to your lifestyle, such as discounted shopping

* 30 days' holiday, with bank holidays on top

* A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you.