Care Coordinator

The closing date is 21st Dec 2025

Job summary

The role of the Care Coordinator is to act as a central point of contact to help patients with mental health needs navigate and access a variety of support services. They are responsible for creating care plans, coordinating between different healthcare professionals, advocating for the patient, and connecting them with resources like social care, housing assistance, and community groups. The Care Coordinator would monitor progress and focus on goals that are important to the patient. They will also support family members where appropriate and ensure that the carers are receiving support if a need is identified.

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT

Main duties, tasks & skills required

Conduct thorough assessments of a patient's physical, mental, and social needs.

Create and manage personalised care plans that outline specific goals and the services required to achieve them.

Prioritise services based on the individual's needs and monitor progress, making adjustments as necessary

Act as a central point of contact, coordinating all aspects of a patient's treatment plan and ensuring services are delivered in a timely manner.

Facilitate communication between various healthcare providers, such as doctors, psychiatrists, therapists, and social workers.

Help patients navigate the mental health system by connecting them with the right services at the right time

Provide patients and their families with information about their condition and help them understand treatment options.

Assist patients with practical matters, such as preparing for appointments and managing their medication if applicable.

Advocate for patients, ensuring their needs are met and helping to facilitate shared decision-making

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person specification
Qualifications
Essential

Social Worker

Registered Mental Health Nurse

Occupational Therapist

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Professional Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

For help with your application, contact:

Kerry Abell

Pay scheme

Agenda for Change

Band

Band 6

Salary

£ to £ Yearly

Contract

Permanent

Working pattern

Full-Time

Reference number

348-SSW-9542

Job locations

Bittern Park Medical Centre

Thorold Road

Southampton

Hampshire

SO18 1HZ

---