Experienced File Handler

5 days ago


Blackburn, Blackburn with Darwen, United Kingdom Greenbank Lawyers Full time

Department:
Noise-Induced Hearing Loss (NIHL)

Location:
Blackburn (In-person)

Job Type:
Full-time

Working Hours:
Monday to Friday, 09:00 – 17:30

Salary:
£26,000 – £29,000 per year (dependent on experience)

Additional Pay:
Bonus scheme

Benefits:
On-site parking

About Us

At
Greenbank Lawyers
, we are dedicated to providing exceptional legal services and achieving the best possible outcomes for our clients.

Our team values professionalism, collaboration, and respect — ensuring every client receives attentive and effective representation.

As our firm continues to grow, we are looking for motivated and experienced individuals who want to develop their careers within a
supportive and progressive environment
.

Role Overview

We are recruiting
two File Handlers
to join our established
Noise-Induced Hearing Loss (NIHL) Department
.

The successful candidates will manage their own caseloads, liaise directly with clients and insurers, and provide regular updates to management. This position offers an excellent opportunity for individuals with experience in file handling and a strong understanding of NIHL claims to progress within a well-structured and growing department.

Key Responsibilities

  • Manage a personal caseload of
    Noise-Induced Hearing Loss (NIHL)
    files from instruction through to settlement.
  • Liaise with clients, insurers, and other parties in a professional and timely manner.
  • Prepare
    letters of claim
    and instruct
    medical experts
    as required.
  • Review medical records and complete all pre-issue tasks efficiently.
  • Ensure files are progressed in line with firm procedures and service standards.
  • Maintain accurate records and high levels of client care.
  • Report on case progress to management as required.
  • Ensure all cases are handled within
    10 days AOD (Acknowledgement of Disclosure)
    timeframe.

Skills and Experience

Essential:

  • Minimum
    12 months' experience
    as a File Handler (preferably within NIHL or Industrial Disease).
  • Previous experience or strong interest in
    Law and File Handling
    .
  • Excellent organisational skills with the ability to
    plan, prioritise, and manage workload
    effectively.
  • Strong
    communication and listening
    skills.
  • High
    attention to detail
    and ability to follow instructions accurately.
  • Competent in using
    Microsoft Word, Excel, and Proclaim
    case management system.
  • Understanding of standard
    IT packages
    .
  • Ability to work both independently and collaboratively as part of a team.

Candidate Requirements

  • Must be able to
    commute to or relocate to Blackburn
    prior to starting work.
  • Must have the
    legal right to work in the United Kingdom
    .
  • Education level open; legal or administrative experience advantageous.

Our Commitment

At
Greenbank Lawyers
, we are committed to supporting your professional development and helping you achieve your career goals.

We value
dedication, reliability, and integrity
, offering genuine opportunities for progression within a growing and respected law firm.



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