Executive Assistant

The Essentials
Platform:
HSPG

Status:
Full time, permanent.

Salary:
£50-60K

Bonus:
TBD

Working arrangement:
We typically work 4 days in the office, 1 day from home.

Hours:
37.5 hours per week.

Start:
ASAP

The Benefits
25 holiday days per year;

4 'Me Days' per year (take a Me Day – focus on you);

Team social events and trips;

Wellness allowance of £70 per month to be used for gym, classes, physio or other wellness costs;

Private healthcare with Vitality;

Mintago financial platform;

Drive Electric salary sacrifice;

Enhanced maternity, paternity and parental leave;

Employee referral scheme: £2,000 towards a getaway of your choice

HSPG: A social impact real estate company
Our mission is simple:
Building partnerships, creating homes, developing communities.
There is a critical lack of affordable housing across the UK, affecting the most vulnerable people in our community.

We build long-term partnerships with Local Authorities to acquire and manage demand-driven social and affordable housing across various tenures, as per the image below.

Across HSPG's Living Sector platforms, we are actively acquiring 2,500 high-quality homes from national housebuilders and developers by the end of 2025. These properties are managed by our experienced team, grouped into portfolios, and funded by our institutional investment partners.

HSPG aims to positively impacts our residents' lives, while providing long-term, sustainable returns for our investment partners.

Core Behaviours
Core mission:
Your core mission is to own the effectiveness of the Senior Leadership Team, ensuring their time and focus align with HSPG's mission and one-page business plans. You create order and clarity in a fast-paced environment, keeping priorities focused and delivering consistent support.

You are the link between leadership and the wider business, anticipating needs, protecting focus and solving problems. You will be calm under pressure, detail oriented, and have excellent communication skills You will manage complex diaries, provide admin support, organise business travel and key engagements for the SLT.

You will manage the London office, ensuring it runs efficiently by building strong relationships with the internal team and the building management. As a part of the operations team, you will be a culture champion and people focused, assisting with recruitment admin and the onboarding of new starters.

Obsess:
These points get you out of bed in the morning and keep you up at night If you're not obsessed with these, the role isn't for you.

• Discretion: you treat every detail, conversation, and decision with confidentiality, integrity and respect.
• Organisation: whether it's a balanced schedule, office organisation or being three steps ahead
• Get shit done: you are a problem solver, you tackle issues head-on, resolving them independently, efficiently and successfully for stakeholders.
• People focused: you understand that team members and external stakeholders all require a different approach, and you are adaptable to their needs.

Excel:
You are excellent at these areas: an expert.

• Adaptability: you quickly adjust easily to shifting priorities in an exceptionally fast-paced environment.
• Reliable: when you say "I've got it" you mean it and we don't need to check it.
• Curiosity: you think beyond the task, and ask good questions to understand what people need.

Specific Experience
Must haves

• 5+ years experience in a PA/EA role
• Experience of supporting 3-4 senior leaders

Nice to haves

• Experience of working alongside another EA/PA
• Office management experience (serviced office setting)

Outcomes & Metrics: the desired result
and
how we measure it
0-3

Outcomes: the desired result

Metrics: how we measure it

Take ownership of diary and travel management for 3 - 4 SLT members, ensuring seamless scheduling and prioritisation.

Diaries consistently aligned to strategic priorities; positive feedback from SLT on efficiency and clarity.

Build trust and strong working relationships with each SLT member and the wider team.

Positive feedback from SLT and the wider team.

Oversee daily operations of the London office, ensuring it runs as a professional and welcoming space.

Positive feedback from team.

Support onboarding of new team members and ensure their first experience reflects HSPG's culture and standards.

Complete onboarding tasks on time and work smoothly with the onboarding team.

Manage travel and accommodation bookings for the wider team.

All travel and accommodation bookings are completed accurately, on time, within budget, and meet team requirements.

Work closely with the existing EA to understand SLT priorities and ways of working.

Positive feedback from the EA and SLT members.

3-6

Anticipate SLT needs and potential challenges before they arise, offering solutions proactively.

Number of issues or requests addressed proactively before they escalate.

Lead logistical planning and coordination for upcoming travel, internal and external events.

All travel and event logistics are organized accurately, on time, and meet the needs of participants.

Take ownership of planning office lunches and events.

High turn-out to events and positive feedback received.

Work with the wider Ops and EA/PA network to find 2 ways to make an admin process easier for everyone.

Tasks and requests are handled smoothly, with clear division of responsibilities.

6-12

Spot opportunities to improve ways of working and introduce tools that save time.

Less duplicated work and faster admin across the team.

Build yourself as a reliable partner to the SLT, helping them focus on what matters most.

SLT recognises you as a key support to their success.

Work alongside the EA and PA as a fully integrated partner, managing SLT requests collaboratively and proactively.

SLT experiences seamless support, with both EAs providing consistent, high-quality assistance

Be fully capable of covering for the EA and PA during their absence.

Seamlessly cover EA and PA responsibilities during their absence, with no disruption to SLT support or operational workflow.