Office/Contracts Administrator
10 hours ago
Job Overview
We are seeking a detail-oriented and highly organised Contract Administrator to join our family run business, established since 2007. You would require to be the main day-to-day contact for Tough Water Solutions Customers'
The successful candidate will be responsible for administrative duties and scheduling support, to keep jobs, engineers and paperwork organised to deliver a reliable and professional service.
This role offers an excellent opportunity for individuals with preferably strong administrative skills and a keen eye for detail to contribute to the smooth operation of our organisation. The Contract Administrator will play a vital role in maintaining positive relationships with clients and suppliers, supporting the organisation's strategic objectives.
Responsibilities
- Maintain the job management system (creating jobs, updating status, uploading photos and reports).
- Chase missing job sheets, reports and ensure they're filed correctly
- Assist the scheduling of engineers daily and weekly work, optimising routes and time on site.
- Book in jobs with clients, sending confirmation emails and RAMs where required.
- Prepare basic quotations or proposals from templates (with guidance from MD/Engineers)
- Raise Purchase orders and keep track of deliveries and stock for common parts, sample bottles, filters etc.
- Ensure Sub Contractors Compliance is up to date and filed away correctly
- Support invoicing by ensuring job details, PO numbers and completed reports are available.
- Act as the first point of contact for customers by phone and email
- Build and maintain strong relationships with key contacts at each site
Handle general enquiries
Skills
- Previous admin experience in a service/engineering business is ideal but not essential
- Strong organisational skills and attention to detail
- Confident on the phone and email with customers
- Competent with Microsoft Office, Word, Excel and Outlook however also happy to learn new systems
- Ambitious and open to progressing within the role
Qualifications
- Right to work in the UK
Job Types: Full-time, Part-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Expected hours: 40 per week
Benefits:
- On-site parking
Work Location: In person
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