Front of House Team Member

1 week ago

Whitley Bay NE TH, United Kingdom Rustic cup Full time

Front of House Team Member - Rustic Cup, Whitley Bay

Weekend and festive availability essential

Hours: Full-time or part-time available

About Us

At Rustic Cup, hospitality isn't just a script, it's who we are. We're looking for an engaged, warm, people-loving professional who lives and breathes great service. Someone who understands that every guest matters and every interaction leaves an impression.

The Role

As part of our front-of-house team, you'll be the face of Rustic Cup. Greeting guests, creating a welcoming atmosphere, and ensuring everything runs smoothly on the floor.

This is a hands-on role that requires energy, attention to detail, and pride in your work. Cleaning, resetting, and closing duties are part of the job, and we expect care and consistency in everything you do.

You'll work closely with our barista and kitchen teams to deliver exceptional service and uphold the high standards Rustic Cup is known for.

What We're Looking For

  • A natural host with a warm, professional attitude
  • Someone who lives and breathes hospitality, every guest, every time
  • Strong work ethic and willingness to go the extra mile
  • Calm under pressure and confident in a busy cafe environment
  • A true team player who supports others and keeps the vibe positive
  • Basic knowledge of specialty coffee is a plus, we'll teach you

What We Offer

  • A positive, respectful working environment. No egos, no chaos
  • Training and support in both hospitality and coffee.
  • Real opportunities for growth as Rustic Cup continues to expand.
  • Staff perks and events.
  • A friendly, professional team that values reliability and hard work.

Requirements

  • Weekend availability – essential
  • Festive period availability – non-negotiable
  • Reliability, teamwork, and strong communication skills
  • Ability to listen, learn and adapt

Join Us

We're proud of the culture we've built: warm, professional, and ambitious. If you care about people, take pride in your work, and want to be part of a growing independent cafe, we'd love to hear from you.

Apply now with your CV and a SHORT NOTE about why you'd be a great fit for Rustic Cup.

Job Types: Full-time, Part-time

Pay: £12.21-£15.45 per hour

Expected hours: 20 – 40 per week

Benefits:

  • Casual dress
  • Employee discount
  • Store discount

Work Location: In person

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