Manager / Administration Team

3 days ago

Petersfield, Hampshire, United Kingdom Swan Medical Group Full time

Manager of Administration Team

Hours: Full time (minimum 4 full days to include a Friday), to be discussed at interview.

Monday to Friday, no weekends

Competitive salary: £30,000 to £32,000 - Full time equivalent 36 hours per week

Starting at £30,000 increasing to £32,000 with experience. Pay is reviewed after 6 months.

About Swan Medical Group

Swan Medical Group is proud to have been rated 'Outstanding' by the CQC. We are a group of five GP surgeries – Swan Surgery (Petersfield), Liphook Village Surgery, Liphook Surgery, Liss Surgery and Riverside Surgery – working together to provide high-quality, integrated primary care for our local communities.

We are committed to developing our staff and supporting people to grow into fulfilling and rewarding roles.

About You

We welcome applications from experienced people managers who:

· Have at least 2 year's experience managing a team

· Are confident, calm and supportive in their leadership style

· Have excellent communication and influencing skills

· Are highly organised and able to juggle multiple priorities in a busy environment

· Are comfortable working across multiple sites

· Are motivated by developing people and improving services

NHS or GP practice experience is an advantage, but not essential – we are happy to provide training for the right candidate with strong leadership and organisational skills.

The Role

· Provide day-to-day leadership, support and direction to the administration and secretarial team

· Carry out performance development reviews and support staff with ongoing development

· Manage all aspects of people management, including absence, performance, recruitment and inductions

· Oversee rotas, leave approvals and workload planning to ensure safe and efficient cover

· Coordinate and chair team meetings, setting clear agendas and follow-up actions

· Develop a strong understanding of the team's tasks and be willing to "roll your sleeves up" and work alongside them when needed

· Ensure administrative and secretarial tasks are completed in line with practice policies, protocols and timescales to support the wider clinical team and maintain patient safety

· Oversee CQC-related compliance in non-clinical areas such as GDPR, Subject Access Requests (SARS), clinical coding policy adherence, coding audit processes, data quality, and documentation standards

· Review, write and update policies and SOPs, ensuring document control and alignment with CQC expectations

· Have experience in gathering and scrutinising data to identify trends, improve processes and support decision-making

· Play a part in complaints handling, supporting responses and investigations under the guidance of the Operations Manager

· Work closely with Lead GP Partners and fellow middle managers to ensure strong safeguarding, clinical coding governance, data control, and a consistent, joined-up approach to operational delivery and service quality

Full job description available upon request, DBS certificate will be requested

To apply, please send your CV and covering letter to &

Job Types: Full-time, Part-time, Permanent

Pay: £30,000.00-£32,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme

Work Location: In person

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