Facilities Manager

RBH

At RBH, we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality At RBH, we don't just offer jobs—we offer opportunities to grow, succeed, and be part of a team that's redefining what it means to work in hospitality. Join us and discover why our people are at the heart of everything we do.

We're now looking for a Facilities Manager to join our Head Office team. You'll take responsibility for 15 properties across the UK and Northern Ireland, ensuring they are safe, compliant, and running effectively. This role combines technical facilities knowledge with relationship-building, financial oversight, and hands-on support. It's a varied and influential position where your work will directly shape the experience of our teams and guests.

What you'll be doing

This is a role with real variety – from day-to-day problem solving to longer-term planning and contractor management. You'll:

• Lead compliance: Ensure statutory compliance across all properties, keeping hotels fully aligned with health, safety, and legal requirements.
• Plan and monitor maintenance: Schedule and approve planned inspections and service visits through our procurement system, while also keeping reactive maintenance under control.
• Manage budgets: Review and monitor maintenance budgets, ensuring spend is efficient and in line with forecasts, and report into the Senior Facilities Manager.
• Partner with hotel leaders: Act as a key support to our General Managers, holding regular review calls, building strong working relationships, and providing practical guidance.
• Contractor performance: Manage relationships with maintenance providers, setting and monitoring SLAs and KPIs, and holding regular review meetings to ensure service standards are met.
• On-site visibility: Carry out quarterly site inspections, checking compliance documentation and manual records while working with hotel teams to resolve issues.
• Support growth: Ensure statutory inspections and contracts are in place for all new hotel openings, helping properties launch safely and on time.
• Provide technical expertise: Offer hands-on engineering input and advice whenever needed, supporting hotels with both planned and unexpected challenges.
• Utility oversight: Liaise with our utility broker to set budgets that align with forecasts and deadlines for annual submissions.

The impact you'll have

Your work will keep our hotels operating safely and efficiently, protecting both our people and our guests. You'll give General Managers confidence that their properties are in good hands, while ensuring we get value from our contractors and investments. This is a role where the decisions you make every day will directly influence the reputation, performance, and long-term sustainability of our portfolio.

What you'll bring

• A strong background in Hard FM, ideally across a multi-site property portfolio. (Multi-site desirable)
• Experience of working with senior stakeholders and external contractors.
• Confidence in managing building maintenance and capital projects.
• Solid knowledge of Health & Safety (IOSH or NEBOSH desirable).
• Ability to balance technical detail with commercial awareness.
• Flexibility and willingness to travel regularly to hotels across the UK and Northern Ireland.

The Recruitment Process

At RBH, we see recruitment as a two-way journey-an opportunity to connect with talented individuals and explore whether we're the right fit for each other. If your CV stands out, our Talent Acquisition Manager may invite you for a Teams pre-screening chat. This is an opportunity not just for us to learn about your skills, but also for you to explore whether RBH aligns with your goals and values. If we're a match, you'll move on to a formal first-stage interview with our hiring managers in the following weeks.

What we offer

We know work is just one part of your life – so we've built a package that supports you inside and outside of the office:

• Discounted hotel stays for you, your friends, and your family.
• An extra day off on your birthday.
• Flexible working arrangements.
• Pension contributions.
• Free meals on duty (worth over £1,000 a year).
• …and much more.

Inclusion matters

RBH Hospitality Management is proud to be an equal opportunity employer. We celebrate individuality and are committed to creating an inclusive environment where everyone can thrive. If you require any reasonable adjustments during the recruitment process, let us know.

INDHOTEL