Casework Coordinator

Casework Coordinator (Gender-Based Violence Project)

Location: London (Hybrid)

Salary: £27,423 to £29,465 per annum (plus ILW, if residing & working in London)

Hours: 35 per week

Contract: Permanent

Please note: Due to the nature of the work supporting migrant women affected by gender-based violence, this post is restricted to female applicants only. This is in accordance with Schedule 9, Part 1 of the Equality Act 2010.

Are you passionate about supporting women who have experienced gender-based violence and want to make a real difference in their lives?

Do you thrive in a role where compassion, advocacy, and collaboration come together to create lasting impact?

As a Casework Coordinator, you will provide specialist, trauma-informed support to migrant women affected by gender-based violence. You'll work closely with individuals facing complex challenges, offering guidance on housing, immigration, health, and safety. This role involves coordinating casework services, maintaining effective referral pathways, and ensuring access to holistic support. You'll collaborate with external partners, manage volunteers, and uphold best practice in safeguarding and data protection. Every action you take will help create a safe, inclusive environment where women can rebuild their lives with dignity and confidence.

What will a day in the life of a Casework Coordinatorinvolve?

• Delivering person-centred, trauma-informed support to women with complex needs.
• Providing guidance on housing, immigration, health, and safety issues.
• Coordinating referrals and maintaining strong links with partner organisations.
• Managing casework risks and responding to safeguarding concerns promptly.
• Supporting volunteers to deliver high-quality services effectively.
• Keeping accurate records and ensuring compliance with data protection standards.

To be a successful Casework Coordinator, what will you need?

• Knowledge of legal and casework pathways for survivors of gender-based violence.
• Understanding of asylum and immigration policy, including 'No Recourse to Public Funds'.
• Strong knowledge of child and adult safeguarding legislation and practice.
• Excellent communication skills, including working with interpreters.
• Ability to provide sensitive, empowering support and advocate for vulnerable individuals.
• Experience delivering complex casework and collaborating across agencies.

Interested? The closing date for applications is 23.59 on Sunday 21st December 2025. Interviews commencing Monday 12th January

In return for your commitment and expertise, you'll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.

At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

Together, we are the world's emergency responders