Technical Manager

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

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Technical Manager

Be the guiding force that supports and develops our colleagues and contractors within Repair Solutions.
Job Location:
United Kingdom, hybrid working

Job Type:
Permanent

Remuneration
: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a Technical Manager in the United Kingdom.
Reporting to the Technical Repair Performance Director, the Technical Manager is responsible for ensuring that Repair Solutions contractors execute high-value and complex repairs safely, accurately, and efficiently. This role involves providing comprehensive support to contractors to facilitate their performance.

The role offers technical expertise to the network and Sedgwick colleagues, necessitating substantial experience and qualifications in construction and/or claims management, with a preference for those with a background in the insurance repair sector.

This role is integral to maintaining the high standards and efficiency of Sedgwick Repair Solutions. If you are a dedicated professional with the required expertise and a passion for excellence, we encourage you to apply.

This is perfect for a dedicated professional with substantial experience and qualifications in construction and/or claims management, especially in the insurance repair sector.

Key Responsibilities

• You'll manage high-value and complex repairs with skills in construction or claims management.
• You'll work closely with various departments, providing technical expertise and support.
• If you're looking for a combined office and remote role where you can balance work and life effectively, this could be perfect for you.
• This is perfect for a dedicated professional with substantial experience and qualifications in construction and/or claims management, especially in the insurance repair sector.
• Collaborate with contractors to meet revenue targets for complex repairs and ensure their performance and compliance.
• Manage contractor capacity and forecasting and conduct quality audits to maintain standards.
• Oversee contractor compliance with health and safety regulations and handle complaints on complex repair cases.
• Train and develop contractors, including identifying and inducting new contractors.
• Promote Sedgwick Repair Solutions internally and ensure all principal contractor obligations are met.

The Skills You Will Have When You Apply

• Driving Licence: Full UK driving licence (essential).
• Construction Knowledge: In-depth understanding of construction.
• Relevant Qualifications: Degree plus CIOB, RICS, CII, or working towards these.
• Professionalism: Handle issues and colleagues professionally.
• Teamwork: Strong teamwork skills.

The Skills That Will Be Developed Once Working

• Training: We will provide all the Sedgwick specific training you need to thrive in this role

What We'll Give You For This Role
Remuneration & more

• Competitive salary taking into account skills, experience and qualifications
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays
• Fully funded company vehicle or cash in lieu allowance
• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employee assistance programme for employee wellbeing
• Group Income Protection

Other Benefits

• Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry
At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we're building a legacy of talent. Come and be a catalyst for change within our industry.

Next Steps For You
Think we'd be a great match? Apply now – we want to hear from you.
As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.