Bank Medical Records Administrator

Bank Administrator – Medical Records | Spire Alexandra Hospital, Chatham, Kent | Flexible Hours | Competitive Rates + Benefits | Bank Contract 

Are you looking for a role that offers flexibility, variety, and the chance to make a real difference?

Join our team at Spire Alexandra Hospital in Chatham, Kent as a Bank Administrator.

This is a bank position, meaning you'll provide essential support during busy periods, staff absences, or annual leave – giving you flexibility without fixed hours. You'll work across a range of departments, including Reception, Medical Records, Ward Admin, Imaging, Pre-Assessment, and occasionally Outpatients, so no two days are the same. If you're organised, adaptable, and passionate about supporting patient care behind the scenes, we'd love to hear from you.

Duties and Responsibilities:

• Cover administrative duties across multiple departments when needed, ensuring smooth day-to-day operations.
• Prepare, track, and securely store medical records for Outpatient, Pre-Assessment, and Admissions clinics.
• Support reception duties, including greeting patients and managing appointments.
• Assist with ward admin and imaging department tasks as required.
• Organise files for storage and archiving, and respond promptly to requests for records or information.
• Take responsibility for the accurate preparation, tracking, and secure storage of all medical records. 
• Prepare records for Outpatient, Pre-Assessment, and Admissions clinics. 
• Respond to requests for records or information promptly and professionally. 
• Handle filing, photocopying, telephone enquiries, and general administrative tasks. 
• Transport medical records to relevant departments efficiently. 
• File incoming reports and correspondence into patient records. 
• Maintain meticulous attention to detail and accuracy in a high-volume environment. 
• Operate strictly within Data Protection Act legislation and hospital policies.

Who we are looking for:

• Previous experience in a medical records department or similar healthcare administration role is highly desirable. 
• Strong organisational skills and ability to work to tight deadlines. 
• Proficient in Microsoft Office (Outlook, Excel) and comfortable using PC systems. 
• Excellent communication skills and a team-focused approach. 
• Comfortable with the physical aspects of the role (moving files and records). 
• Customer service experience would be an advantage.

Contract: Bank 

Hours: Monday - Saturday,  Shifts 06.30 – 14.30, 14.00 – 21.00, ,

Benefits:

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Access to Spire Healthcare pension
• Access to Blue Light Card
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team

We commit to our employee's well-being through work life balance, on-going development, support and reward.

Our Values

• We are extremely proud of our heritage in private healthcare and of our values as an organisation:
• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

If you're ready to bring your experience and professionalism to a team that values flexibility and quality care, apply today and join Spire Alexandra Hospital.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts on  

Closing Date:  If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.