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Business Administrator
3 weeks ago
The Role:
To provide all Reception and General Office Duties
This is a varied 'front-of-house 'role supporting our small team and as such we have high standards in terms of customer care and appearance. Good IT skills, numeracy and literacy are required. A mature confident attitude with problem-solving skills coupled with a bright disposition supporting managers and colleagues with the company activities. Health & Safety responsibilities also form part of the role.
The Person:
You will be a 'self-starter', punctual with a positive, 'can-do' outlook on life. It is the first line' face' of Forth Engineering and sets a professional tone for the business.
Qualifications:
Must have Microsoft Office & Preferably a min. of NVQ in Business Admin/Customer Service
Key Deliverables:
General Duties:
- Managing all administrative functions in line with the company's policies and procedures
- Maintaining relevant filing systems
- Carry out Reception duties- meeting & greeting guests/customers
- Answering phone calls
- Carrying out formal Inductions for visitors and new staff
- Management of PPE including stock audit, signing in and out and completing register
- Management of First Aid boxes
- Management of Stationery
- Archiving documents physically and electronically
- Maintaining Inspection audits for HSQ Management
- Scheduling appointments and travel arrangements including booking conference tickets, hotels etc.,
- Invoicing and producing quotations
- Following all procedures in place for completing delivery notes including the Simpro software (ERP)
- Upkeep of Certificates of Conformity in line with company procedures
- Ordering uniform and material items liaising with purchasing
- Undertaking research and producing monthly KPI reports for management
- Liaison with managers calendars to set up meetings
- Occasional networking opportunities outside the workplace
- Liaison with IT function to set up new passwords/logins for new staff
- Liaising with works production on progress of projects
- Organising weekly operational charts of employee locations
- Scanning/photocopying as required
- Ensuring photocopier ink supplies are always available and in stock
- Maintaining and registering site tidiness and basic good housekeeping of the kitchen and offices.
- Operate within the scope of Forth's policies and the law
- Undertake any other duties as considered necessary to fulfil the role in liaison with: The Works , Business Liaison & Operational Managers.
Person Specification:
Criteria Skills:
- Excellent Administration skills- Good working knowledge of Word, Excel, Teams, Presentations and AI agents such as Microsoft 365 CoPilot, Gemini etc.,
- Ability to manage systems that would underpin safe and efficient business activities
- Excellent organisational skills- the ability to work in a planned and systematic manner is essential
- Excellent interpersonal skills- the ability to communicate clear instructions and talk to a wide variety of individuals and groups is essential.
Other Factors:
Previous Business Administration practices/roles would be an advantage and a willingness to be flexible to help FORTH meet changing demands and support its commitment to community values would be an advantage.
Job Type: Full-time
Pay: From £13.50 per hour
Expected hours: 38 per week
Benefits:
- Company pension
- On-site parking
Work Location: In person
