Senior Stock Specialist
1 week ago
About the Role
If you're a strategic leader with strong operational insight, stock expertise, and a data-driven mindset, this role offers the chance to transform how fulfilment supports customers in a fast-growing retail environment.
Key Responsibilities
Fulfilment Strategy & Leadership
- Own the end-to-end fulfilment agenda across all channels.
- Influence senior leaders and engage store teams to drive accuracy and efficiency.
- Align fulfilment with business strategy and represent performance at senior forums.
Performance Management & Insight
- Lead KPI tracking and continuous improvement, maintaining targets for unfulfilled orders.
- Deliver actionable insights through reporting and dashboards.
- Build accountability for performance across the business.
Systems & Process Development
- Partner with IT, Supply Chain, and Operations to enhance fulfilment systems.
- Simplify, automate, and optimise processes.
- Ensure system changes support real-world operations.
Innovation & Growth
- Shape future fulfilment models to meet customer needs.
- Lead initiatives improving speed, accuracy, and reliability.
- Ensure new propositions are both commercial and operationally sound.
Person Specification
Essential
- Senior experience in retail operations, fulfilment, or stock management.
- Proven influence across all organisational levels.
- Strong leadership and stakeholder management.
- Deep knowledge of stock and fulfilment systems.
- Advanced analytical skills (e.g. Power BI, Tableau).
- Excellent communication and problem-solving skills.
Desirable
- Experience in Click & Collect or last-mile fulfilment.
- Background in multi-site retail leadership or digital transformation.
- Familiarity with WMS, OMS, or ERP systems.
- Experience leading change programmes.
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