Senior Stock Specialist

1 week ago


Devon England, United Kingdom NXA Talent Full time £60,000 - £100,000 per year

About the Role

If you're a strategic leader with strong operational insight, stock expertise, and a data-driven mindset, this role offers the chance to transform how fulfilment supports customers in a fast-growing retail environment.

Key Responsibilities

Fulfilment Strategy & Leadership

  • Own the end-to-end fulfilment agenda across all channels.
  • Influence senior leaders and engage store teams to drive accuracy and efficiency.
  • Align fulfilment with business strategy and represent performance at senior forums.

Performance Management & Insight

  • Lead KPI tracking and continuous improvement, maintaining targets for unfulfilled orders.
  • Deliver actionable insights through reporting and dashboards.
  • Build accountability for performance across the business.

Systems & Process Development

  • Partner with IT, Supply Chain, and Operations to enhance fulfilment systems.
  • Simplify, automate, and optimise processes.
  • Ensure system changes support real-world operations.

Innovation & Growth

  • Shape future fulfilment models to meet customer needs.
  • Lead initiatives improving speed, accuracy, and reliability.
  • Ensure new propositions are both commercial and operationally sound.

Person Specification

Essential

  • Senior experience in retail operations, fulfilment, or stock management.
  • Proven influence across all organisational levels.
  • Strong leadership and stakeholder management.
  • Deep knowledge of stock and fulfilment systems.
  • Advanced analytical skills (e.g. Power BI, Tableau).
  • Excellent communication and problem-solving skills.

Desirable

  • Experience in Click & Collect or last-mile fulfilment.
  • Background in multi-site retail leadership or digital transformation.
  • Familiarity with WMS, OMS, or ERP systems.
  • Experience leading change programmes.


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