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Deputy Team Manager
2 weeks ago
Deputy Team Manager - Residential ServicesHours of Work: Monday – Sunday (as per contract of employment).An average of 43 hours per week (Breaks are paid).Day Shift: 7:45 am - 8.00 pm. Night Shift: 7:45 pm – 8.00 am.3 days on, 3 days off over a 6-week rota.We are unable to offer visa sponsorship for this role.Salary: £34,546 per year.Holidays: 5.6 weeks per annum, including statutory Bank/Public Holidays.We are looking for an enthusiastic and organised individual who:Has a minimum RQF/NVQ Level 3 in Health and Social Care.Is a good problem solver who can think creatively.Has the ability to enjoy a challenge and maintain a positive mental attitude.It is reliable and consistent.Is a self-motivated person.is a confident decision maker.What we offer:5.6 weeks of annual leave.Membership of a 24-hour Wellbeing Employee Assistance Program.Fully funded British Sign Language Levels 1 and 2.Personal and Professional development training.Career Progression.Enhanced Company Pension Scheme.Subsidised on-site restaurant.Enhanced salary for Bank Holidays.Death in service benefits.Free uniform provided.Medicash.Wellbeing days.Paid breaks.Closing date for entries: 5 pm Friday 28 November 2025.Due to the high volume of applications we receive, we are only able to contact candidates who are shortlisted for an interview. If you have not heard from us within one week of your application, please assume that you have not been successful on this occasion. You can also speak to one of our team in Residential Services for an informal chat in British Sign Language for more information on this role.For an application pack including Job Description, please contact us here:recruitment@deafway.org.ukwww.deafway.org.ukJob Title: Deputy Team ManagerAccountable to: Team Manager/Operational ManagerJob Purpose:As part of the Residential Services Management Team, provide operational shift management on a day-to-day basis across different services as required.Promote independence and deliver high-quality person-centred care to assist residents in working towards their self-identified goals.Responsible for ensuring a safe environment and delivering an effective support service that meets the needs of residents.Promote and assist in the provision of an environment that is culturally and linguistically appropriate to the needs of Deaf people.General Duties: Ensure all work complies with current legislation, organisational policies, and standards.To maintain clear and accurate records in line with Deafway policy and procedures.Work effectively as part of a team and support all colleagues as required.Build positive relationships with staff and maintain the team ethos. Deputy Team Manager Duties: Promote good practice and challenge bad practice.Take responsibility for ensuring the shift is running smoothly and confirm that the tasks delegated to staff are carried out.Effectively communicate with the Team Manager and inform them of any issues as they arise, including details of any actions taken.Observe and report any potential problems and concerns relating to the welfare or well-being of residents, including safeguarding concerns.Respond to any emergencies and support colleagues as required e.g., medical emergencies, challenging behaviours.Oversee the keyworker system for allocated residents, providing a safe and interactive relationship that guarantees they have the best quality of life we can offer.Responsible for completing medication rounds safely, effectively, in a timely manner, and in accordance with residents ’ care Plans.Complete accurate written reports, as requested, for any events which could lead to potential Safeguardings or investigations.Attend multi-agency meetings, including case reviews and CPA meetings, or in the absence of the Care Manager.Assess and mentor support workers to maintain their professional development.Conduct supervisions with support workers in accordance with timelines set.Contribute to new staff inductions, assisting with training and completion of probation handbook.Cover the Team Manager or other Deputy Team Manager absences, as requested.Support Duties:Provide assistance with personal care in accordance with the residents’ care plans, when required.Provide daily living skills needs and support, and encourage residents to carry out every day essential tasks where appropriate. i.e., laundry, keeping their room clean, cooking.Support residents in accessing local services and resources in the community to develop independence and fulfilment in all aspects of life.Attend and participate in staff meetings. About Deafway: Deafway was established for the relief of people who are D/deaf. Firstly for those resident in Lancashire and secondly those resident in the rest of the United Kingdom and elsewhere, in particular by assisting and supporting their equal access to and participation in all aspects of society. 'Working to achieve equal access and opportunity for people who are D/deaf'
