Head of Customer Success at fast-growing B2B SaaS platform
1 week ago
Head of Customer Success at fast-growing B2B SaaS platformApply (by clicking the relevant button) after checking through all the related job information below.Get AI-powered advice on this job and more exclusive features.This is a job that we are recruiting for on behalf of one of our customers.Company DescriptionFast-growing B2B SaaS platformJob DescriptionLead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams. You'll scale the function, drive retention and expansion, and build a high-performing team. This is a pivotal role to shape strategy and significantly impact growth, moving from support to a modern, proactive success engine.LocationLondon, UKWhy this role is remarkableLead and scale the entire Customer Success function, transforming it into a growth driverJoin a fast-growing B2B SaaS platform with a loyal customer base including major consumer brandsEnjoy significant autonomy and influence, shaping the direction of a critical business areaWhat you will doOwn and implement the Customer Success strategy, building scalable playbooks and frameworksDrive customer retention and expansion by identifying upsell/cross-sell potential and increasing adoptionLead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellenceThe ideal candidate4-7 years of experience in B2B SaaS Customer Success, Account Management, or similar rolesProven track record of building or scaling a CS team in a high-growth, dynamic environmentStrong leadership skills with experience owning commercial outcomes like retention and Net Revenue xpwpeyx Retention (NRR)How to ApplyVisit our websiteClick 'Speak with Jack'Login with your LinkedIn profileTalk to Jack for 20 minutes so he can understand your experience and ambitionsIf the hiring manager would like to meet you, Jack will make the introductionJob DetailsSeniority level: DirectorEmployment type: Full-timeJob function: OtherIndustries: Technology, Information and Internet#J-18808-Ljbffr
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Greater London, United Kingdom Jack & Jill Full timeHead of Customer Success at fast-growing B2B SaaS platform Get AI-powered advice on this job and more exclusive features. This is a job that we are recruiting for on behalf of one of our customers. Company Description Fast-growing B2B SaaS platform Job Description Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer...
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Greater London, United Kingdom Jack & JillExternal ATS Full timeHead of Customer Success To apply, speak to Jack. He's an AI agent that sends you unmissable jobs and then helps you ace the interview. He'll make sure you are considered for this role, and help you find others if you ask. Company Description: Fast‑growing B2B SaaS platform Job Description: Lead Customer Success at a rapidly expanding B2B SaaS platform...
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London, United Kingdom Jack & JillExternal ATS Full time £150 - £200Head of Customer SuccessMake sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.To apply, speak to Jack. He's an AI agent that sends you unmissable jobs and then helps you ace the interview. He'll make sure you are considered for this role, and help you find others if you ask.Company...
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London, United Kingdom Jack & JillExternal ATS Full time £150 - £200Head of Customer SuccessMake sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.To apply, speak to Jack. He's an AI agent that sends you unmissable jobs and then helps you ace the interview. He'll make sure you are considered for this role, and help you find others if you ask.Company...
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Greater London, United Kingdom Jack & JillExternal ATS Full timeJob DescriptionHead of Customer SuccessTo apply, speak to Jack. He's an AI agent that sends you unmissable jobs and then helps you ace the interview. He'll make sure you are considered for this role, and help you find others if you ask.Company Description: Fast‑growing B2B SaaS platformJob Description: Lead Customer Success at a rapidly expanding B2B SaaS...
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London, United Kingdom Jack & JillExternal ATS Full timeThis is a job that we are recruiting for on behalf of one of our customers.To apply speak to Jack. Hes an AI agent that sends you unmissable jobs and then helps you ace the interview. Hell make sure you are considered for this role and help you find others if you ask.Head of Customer SuccessCompany Description: Fast-growing B2B SaaS platformJob...
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London, United Kingdom Corriculo Ltd Full time**Head of Partner Success, Customer Success, Saas, B2B** An exciting opportunity has arisen for an enthusiastic and skilled Head of Partner success / Senior Customer success Manager to join a thriving Saas-based start-up organisation. The successful Head of Partner success / Customer success Manager will join thebusiness in-order to take ownership of and...
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Greater London, United Kingdom Jack & Jill Full timeA fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the customer success function. The role involves implementing strategies to increase customer retention and leading a high-performing team. The ideal candidate has 4-7 years of experience in customer success within a B2B environment and strong leadership...
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London, United Kingdom Jack & Jill Full time £150 - £200A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the customer success function.In order to make an application, simply read through the following job description and make sure to attach relevant documents.The role involves implementing strategies to increase customer retention and leading a high-performing...
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London, United Kingdom Jack & Jill Full time £150 - £200A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the customer success function.In order to make an application, simply read through the following job description and make sure to attach relevant documents.The role involves implementing strategies to increase customer retention and leading a high-performing...
