Head of Partner Success, Customer Success, Saas, B2B
3 days ago
**Head of Partner Success, Customer Success, Saas, B2B**
An exciting opportunity has arisen for an enthusiastic and skilled Head of Partner success / Senior Customer success Manager to join a thriving Saas-based start-up organisation. The successful Head of Partner success / Customer success Manager will join thebusiness in-order to take ownership of and develop the full partner success function on a fully remote basis.
The successful Head of Partner success / Customer success Manager will work with channel partners to connect with enterprise scale customers on a B2B basis and will be responsible for a range of duties, including but not limited to:
- Setting reporting metrics
- Setting documentation processes
- Outlining the customer success strategy
- Supporting the onboarding process
- Building key relationships with channel partners
- Supporting clients through the retention & renewals process
**The Company**
The s Head of Partner success / Customer success Manager will be joining a start-up business with all the benefits of a large organisation. With an established product on the market and an array of enterprise scale clientele. You will have the opportunityto make a real contribution to a highly technical and complex product which is at the pinnacle of taking their sector by storm and toping the market
**What’s Required?**
To be successful as the Head of Partner success / Senior Customer success Manager within this role, you will likely have the following skills and experience:
- Proven commercial experience within a partner success role - working with channel partners
- Sound experience working with Saas products with a sound technical understanding
- Experience working with enterprise scale customers - ideally on a B2B basis
**What Next?**
**Head of Partner Success, Customer Success, Saas, NRR, GRR, NPS, B2B**
Corriculo Ltd acts as an employment agency and an employment business.
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