Head of Customer Experience

Head of Customer Experience | £85–95k | D2C | SouthamptonScroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.A rapidly scaling D2C organisation is seeking a Head of Customer Experience / Head of CX to shape and elevate its end-to-end customer journey as the business...

Our client is looking for an experienced Head of Customer Experience to oversee all aspects of customer interactions across online, telephone, showroom, and installation touch points, ensuring consistency, efficiency, and excellence. This role involves strategic planning and operational leadership to enhance customer satisfaction and loyalty. Client Details...

**2096822CD** The base salary for this role is up to £51,805, any offer made above this will be made up with a market supplement allowance up to £5,000 depending on the successful applicant’s qualifications and experience. **About the role** This is a hugely exciting opportunity for a passionate **Head of User Experience (UX) Design**, who enjoys...

A well-established leisure and tourism company based in Southampton is seeking a Head of Customer Experience.Check out the role overview below If you are confident you have got the right skills and experience, apply today.This role involves developing strategies to enhance customer journeys, leading a customer service team, and driving operational...

Customer Service Advisor - Hedge End (SO30) Free shuttle bus from Southampton central £23,400 per annum + bonus opportunities We’re recruiting for a customer focused individual to join the Customer Support team for our global automotive client on a full time, permanent basis. This role offers genuine career opportunities for someone looking for long...

We have an exciting opportunity for you to join our team as our Customer Experience Advisor for the WP Group on a fixed term basis with an opportunity to become permanent. Working full-time Mon-Fri (8:30-5:30 /8:00-5:00) 40 hours per week, fully office based. WP Group (Part of Moove Europe) is a leading fuels distribution company. Our head office is based in...

A leading UK university is seeking a passionate Customer Excellence Assistant to join their team at the Jubilee Sport and Recreation Centre in Southampton. This role involves offering outstanding customer service, providing information and support to students, staff, and visitors, and ensuring a welcoming atmosphere. Ideal applicants should have customer...

The CompanyA purpose-driven, commercially sharp business where decisions genuinely impact lives.A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key.Backed by serious investment and on a journey to modernise how their services operate.The OpportunityThis is a pivotal leadership role with genuine...

Head of Customer OperationsThis is a rare position; you'll be joining a company that's got the fundamentals right and is ready to elevate everything to the next level.Their customers are happy. Their team is strong. Their growth is genuine. Now they're at the point where success creates its own challenge: how do you preserve what makes you special whilst...

A founding member of the prestigious Russell Group, the University of Southampton has a global reputation for its passion and ability to work collaboratively in delivering world-class education, research, and innovation that makes a real impact on society’s biggest challenges. Our interdisciplinary thinking, inventive education, and cutting-edge,...