General Manager

1 week ago


Bath, United Kingdom Runway East Full time £150 - £200

This is a hands‑on leadership role where no two days are the same. Your key responsibilities will revolve around:Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.ResponsibilitiesBuild an exceptional member experience, including delivering an extensive events calendar and building an engaged and vibrant communityEnsure impeccable standards across your site – managing operational requirements such as maintenance and cleaningTroubleshoot facilities issues and ensure sites are compliant and within budgetMaintain occupancy through your sales pipeline, touring prospective members, holding retention conversations with existing members and cultivating relationships both within Runway East and the surrounding ecosystemBuild relationships with your team, motivate them, train them, set expectations and create a service‑first cultureImprove our processes and question systems to make them as efficient as possibleLeader: Confident in guiding and motivating your team to successCharismatic: Positive and personable, with a natural ability to build strong relationshipsDetail‑Oriented: Notices the small things and takes action to maintain high standardsResilient: Calm under pressure, proactive, and solutions‑focusedService‑Minded: Thrives on helping others and delivering great experiencesHardworking: Leads by example and gets stuck in when neededCommercial: Confident in selling and negotiating, with a sharp eye for improving operations using data, goals, and clear thinkingExperienced: Proven in delivering exceptional service and training teams to do the sameAbout UsSince 2014, Runway East has been on a mission to destroy boring offices. Across London, Bristol, Birmingham, Bath and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we’re committed to making a positive impact on people and the planet, supported by a passionate and friendly team.The RoleGeneral Manager Bath is one of our newest sites, and we are looking for someone who can help it reach its full potential. You’ll be building a community for the founding members while signing up new companies, ironing out facilities snags and building a small team. This is our 14th site so there’s a clear playbook to follow, but every site has its own identity and challenges. Initially you’ll be overseeing one site, but there may be opportunities to manage other sites in the region as we expand. We are looking for a confident and engaging relationship builder who is comfortable leading from the front, spinning lots of plates and setting high standards.BenefitsSalary: £38,000 to £48,000, depending on experienceTime Off: 31 days including bank holidays, plus an extra day for every year at Runway East. We also give you your birthday off and extra time off over the Christmas break.Wellbeing: Private health & dental, gym discounts, mental health support, and a Bike2Work scheme.Growth: £150 personal growth budget, learning resources, and regular lunch & learns.Community: Two workdays per year for charitable activities, team outings, and epic annual trips (Barcelona, Rhodes, Vilnius, and more).Commitment to InclusivityWe celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. xpwpeyx If you need specific access support, let us know—we’re here to help.#J-18808-Ljbffr


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