Head of Customer Success

Description: Lead our customer success function and ensure our clients achieve maximum value from their GRS Guardian telematics investment. Drive customer retention, expansion, and advocacy as we scale.Key Responsibilities:Develop and execute customer success strategy and processesBuild and lead a high-performing customer success teamOwn customer...

A leading hospitality tech company in Southampton is seeking a Head of Customer Success to manage and expand client relationships.Find out if this opportunity is a good fit by reading all of the information that follows below.This role requires over 5 years of Customer Success experience in the hospitality sector.The position offers a competitive salary...

The CompanyA purpose-driven, commercially sharp business where decisions genuinely impact lives.A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key.Backed by serious investment and on a journey to modernise how their services operate.The OpportunityThis is a pivotal leadership role with genuine...

Head of Customer Experience | £85–95k | D2C | SouthamptonScroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.A rapidly scaling D2C organisation is seeking a Head of Customer Experience / Head of CX to shape and elevate its end-to-end customer journey as the business...

Our client is looking for an experienced Head of Customer Experience to oversee all aspects of customer interactions across online, telephone, showroom, and installation touch points, ensuring consistency, efficiency, and excellence. This role involves strategic planning and operational leadership to enhance customer satisfaction and loyalty. Client Details...

Key HighlightsRead all the information about this opportunity carefully, then use the application button below to send your CV and application.Great opportunity to be more business forward and grow even moreWell established business based in SouthamptonAbout Our ClientMichael Page is happy to announce that our client's company operates the Southampton...

OverviewGreat opportunity to more a business forward and grow even moreWell established business based in SouthamptonAbout Our ClientA variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.Michael Page is happy to announce that our client's company operates the Southampton location...

**Join Labl.it as a Customer Success Representative and Help Our Customers Thrive** **About us** Labl.it is an all-in-one commercial kitchen labelling solution, helping hospitality businesses stay compliant, save time, and reduce waste. Trusted by over 2,200 clients — including Hilton, Harrods and Turtle Bay — we’re growing fast, with a focus on...

Head of Customer OperationsThis is a rare position; you'll be joining a company that's got the fundamentals right and is ready to elevate everything to the next level.Their customers are happy. Their team is strong. Their growth is genuine. Now they're at the point where success creates its own challenge: how do you preserve what makes you special whilst...

Description: Ensure our customers maximise the value of their GRS Guardian telematics systems. You'll help deliver exceptional customer experiences that drive retention and growth.Key Responsibilities:Support customer onboarding and training processesAssist with customer communications and support ticketsHelp customers optimise their use of our tracking...