Account Handler

IntroductionReady to make your application Please do read through the description at least once before clicking on Apply.Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.OverviewWe are looking to recruit an Account Handler to join our encouraging and ambitious Leisure team out of our Gloucester officeOur commercial Leisure team is composed of tight-knit, supportive, and vibrant like-minded individuals who aim to make a difference in client servicing.As an Account Handler, you will be responsible for supporting your peers to meet client demands, achieve both renewal retention and growth rates, and work closely with Regional Account Managers.We are happy to consider candidates with strong Personal Lines experience for the role, with full training provided.How You'll Make An ImpactManage a portfolio of commercial clients, ensuring their insurance needs are met effectively and efficientlyHandle policy renewals, ensuring timely and accurate processingProcess mid-term adjustments (MTAs) and policy endorsements as requiredIdentify and act upon new-business opportunities, use sound judgement to recommend them if appropriateRespond to client queries promptly and professionally, providing exceptional customer serviceCollaborate with internal teams to ensure smooth and seamless service deliveryDevelop and maintain strong relationships with clients, insurers, and other stakeholdersStay updated with industry trends, regulations, and product knowledgeAssist in the development and implementation of client retention strategiesProvide support to the Account Executives and other team members as neededAbout YouPrevious experience in a similar role, preferably within the insurance industry, would be idealWe are happy to consider strong Personal Lines experience Strong organisational and time management skills, with the ability to prioritise tasks effectivelyExcellent communication skills, both written and verbal, with a professional telephone mannerSelf-motivated and driven, with a strong desire to succeedAmbitious and eager to learn and grow within the organisationDemonstrates a high level of professionalism and ethical conductEligible to work in the UKCompensation And BenefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra daysDefined contribution pension scheme, which Gallagher will also contribute toLife insurance, which will pay 4x your basic annual salary, which you can top-up to 10xIncome protection, we’ll cover up to 50% of your annual income, with options to top upHealth cash plan or Private medical insuranceOther benefits include:Three fully paid volunteering days per yearEmployee Stock Purchase plan, offering company shares at a discountShare incentive plan, HMRC approved, tax effective, stock purchase planCritical illness coverDiscounted gym membership, with over 3,000 gyms nationallySeason ticket loanAccess to a discounted voucher portal to save money on your weekly shop or next big purchaseEmergency back-up family careAnd many more…We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. xpwpeyx In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.