Client Services Manager
9 hours ago
Client Services Manager
Altrincham, Manchester - Hybrid
Full-time, Permanent
Up to £36,000 + Bonus
The Opportunity:
We are looking for a Client Services Manager to join our client, who is a dynamic, creative digital media agency with a strong reputation for delivering large-scale retail and in-store digital projects across the UK, Europe, and beyond. The agency is known for combining technical expertise with creative innovation, producing installations that enhance customer experiences and bring marketing campaigns to life.
This Client Services Manager role focuses on managing major accounts from initial concept through design, delivery, and post-installation support. You’ll work closely with clients, contractors, and internal teams to ensure projects are delivered on time, on budget, and to the highest standard. Flexibility is key, as you’ll be required to travel to client sites across the UK and Europe and adapt to changing project timelines.
Your Roles and Responsibilities:
Oversee and manage multiple client accounts to ensure the successful delivery of digital projects.
Build and maintain strong relationships with clients, suppliers, and contractors
Coordinate project timelines, budgets, and resources effectively
Contribute to creative discussions, supporting the development of digital content and installation concepts
Provide regular updates to management on project progress and account activity
Support long-term account growth and strategic planning
What you’ll need:
Excellent communication skills, confident in presenting to clients or agencies
Experience managing key stakeholders and building strong professional relationships
Passion for technology and its use in retail solutions
Hands-on experience in studio production, digital asset creation, and creative direction
Strong attention to detail and organisational skills, able to juggle multiple projects
Proficient in Word, Excel, and PowerPoint, with commercial and financial awareness
Ability to plan strategically while managing day-to-day project delivery
Flexible, willing to travel and work at client sites, including remote locations
Desirable Skills and Experience:
Enthusiasm for branding and creative development from concept to delivery
Creative flair; portfolio welcomed
Background in digital design, advertising, or retail store projects
Experience with web-based content management systems
Understanding of retail operations and trading
Friendly, adaptable, and a collaborative team player
Quick learner, able to thrive in a dynamic environment
Our client is passionate about developing your exciting career. They are big and diverse enough to offer you incredible opportunities, but small enough to know and care about team members as individuals.
To apply for the Client Services Manager role, send your CV today, and we will review it and contact you immediately. Your Talent Solutions is a recruitment company that specialises in projects and programmes
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