Helicopter Field Service Representative

Helicopter Field Service Representative - KSA Leonardo Gateshead, England, United Kingdom Job Description Leonardo is seeking a Field Service Representative (FSR) to join Leonardo Saudi Arabia Ltd (LDOS) as part of a team based in the Kingdom of Saudi Arabia (KSA). In this role you will provide direct support for the avionics equipment installed on the customer’s helicopters operating in KSA. Responsibilities Providing technical expertise related to the defensive aids system installed on the helicopters, supporting the customer in troubleshooting and resolving technical issues Diagnosing and rectifying faults on the Electronic Surveillance Measures (ESM) and Electronic Countermeasures (ECM) equipment Interpreting data from onboard and ground‑based systems and providing associated guidance Ensuring all work complies with company policies, site‑specific governance, and applicable legislation Building and maintaining effective working relationships with the customer, prime contractor and other partner organisations Maintaining all required training, authorisations and documentation (e.g., vaccinations, passports, visas) to ensure ongoing eligibility to perform the role Supporting the customer’s operational requirements as needed What You’ll Bring Essential Experience working in an engineering capacity with aircraft and/or in an aircraft maintenance environment A customer‑focused mindset that balances customer priorities with business needs The ability to communicate clearly, professionally and without ambiguity to a diverse range of customers and stakeholders across different levels of seniority and cultural backgrounds A full UK Category B driving licence Flexibility to work shifts – primarily day shifts, with occasional alternative shifts by management agreement Highly Desirable Experience working with Electronic Surveillance Measures (ESM) and/or Electronic Countermeasures (ECM) equipment at Maintenance Levels 1 and 2 (ML1 and ML2) Knowledge of RF principles and advanced radar theory An HNC (or equivalent qualification) in Electrical or Electronic Engineering Experience working on military helicopters Experience operating in off‑site locations, such as customer facilities or remote support environments Security Clearance This role is subject to pre‑employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) apply, this includes meeting the eligibility requirements for The Security Check (SC). For more information and guidance please visit https://careers.uk.leonardo.com/gb/en/security-and-vetting Benefits A competitive tax‑free salary A settling‑in allowance of 2 months Home Based Salary (HBS) KSA (Tawuniya) and International (Allianz) Medical and emergency dental insurance provided Accommodation in a ‘gated’ community with extensive amenities (free gym membership, swimming and leisure pools, on‑site convenience store, hairdresser, restaurant, etc.) Access to a task vehicle Competitive Annual Personal Travel Fund provided Generous, 25 days paid annual leave, plus Saudi Holidays (Eid Al Fitr 4 days, Founders Day 22nd Feb 1 day, Saudi National Day 23rd Sep 1 day and Eid Al Adha 4 days) End of service award in accordance with Saudi Labour Law Company provided mobile phone and home internet provision About Leonardo Leonardo is a global leader in Aerospace, Defence and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Locations GB – Luton – Cap. Green 300 Additional Locations: GB – Basildon, GB – Birmingham, GB – Bristol – Coldharbour Lane, GB – East Midlands, GB – Edinburgh, GB – Gateshead, GB – Gloucester, GB – Lincoln, GB – London, GB – Newcastle, GB – Southampton Contract Type Permanent Hybrid Working Onsite Seniority level Entry level Employment type Full‑time Job function Other Industries Defense and Space Manufacturing, Aviation and Aerospace Component Manufacturing, and Computer and Network Security #J-18808-Ljbffr