Customer Services Team Leader
7 days ago
Customer Services Team Leader Worksop – starting salary is £28,500 Shifts 4 on 4 off working 9.30am – 8pm Overview The team supports customers to ensure their trade between UK and EU is smooth and trouble free at customs. Ensuring customer declarations are completed on time and in full to allow goods to move and supporting customers throughout the entire process. Your role is about ensuring the team are organised and lead effectively to complete the daily tasks, exceed customer expectations and to closely monitor the overall team performance. Duties Accurate data entry and efficient response to customs queries via specified platforms (email/portals/IT platforms, etc.). Maintain and ensure compliance with current legislation and customs procedures. Ensure sufficient staffing for each shift, promptly raising any potential issues and resolutions with the Management Team to provide coaching to the team to ensure they are high performers in every aspect. Offer excellent quality, positive and motivational feedback and support. Ensure everything your team does is focused on quality. Understanding customs procedures is only part of the process, being able to manage the entire end‑to‑end sequencing is essential, but full training will be given to the right person. Qualifications Excellent IT skills, particularly with MS Office Suite, but packages are bespoke so general confidence with CRM systems. Experience of leading a team within a customer services environment. Familiarity with duty and VAT calculations. Benefits Holidays: 28 days per year (20+8); increases by 1 day per year up to 25+ stats. Full training on customs procedures and entire end‑to‑end sequencing. Pension: 5% employee contribution + 3% employer contribution. Free onsite parking, on a bus route. Stability & longevity, full order book. Supportive & friendly environment, open office working 24/7 in a worldwide service and support provider. Additional Information This is a shift team leader position, working 4-on 4-off, 9.30am to 8pm. #J-18808-Ljbffr
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Customer Services Team Leader
1 week ago
Worksop, United Kingdom Travail Employment Group Full timeCustomer Services Team Leader Worksop – starting salary is £28,500 3 week rotating shifts 06:00-14:30 / 08:30-17:00 / 12:00-20:30 1 in 4 weekends for cover, both Saturday and Sunday with 2 days off in the week Customer services team leader within customs, overview: The team supports customers to ensure their trade between UK and EU is smooth and...
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Customer Services Team Leader
5 days ago
Worksop, United Kingdom Travail Employment Group Full timeCustomer Services Team Leader Worksop – starting salary is £28,500 3 week rotating shifts 06:00-14:30 / 08:30-17:00 / 12:00-20:30 1 in 4 weekends for cover, both Saturday and Sunday with 2 days off in the week Customer services team leader within customs, overview: The team supports customers to ensure their trade between UK and EU is smooth and trouble...
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Customer Service Team Leader
2 weeks ago
Worksop, United Kingdom Travail Employment Group Full timeCustomer Services Team Leader Worksop – Shifts 4 on 4 off working 9.30am – 8pm. Starting salary: £28,500. Overview The team supports customers to ensure their trade between the UK and EU is smooth and trouble free at customs. We ensure customer declarations are completed on time and in full to allow goods to move and support customers throughout the...
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Customer Service Team Member
1 week ago
Worksop, United Kingdom Travail Employment Group Full timeCustomer Services Team Leader Worksop – starting salary is £28,500 Shifts 4 on 4 off working 9.30am – 8pm Customer services team leader within customs, overview: The team supports customers to ensure their trade between UK and EU is smooth and trouble free at customs. Ensuring customer declarations are completed on time and in full to allow goods to...
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Customer Service Team Member
5 days ago
Worksop, United Kingdom Travail Employment Group Full timeCustomer Services Team Leader Worksop – starting salary is £28,500. Shifts: 4 on 4 off, 9:30 am – 8:00 pm. The customer services team leader within customs supports customers to ensure their trade between the UK and EU is smooth and trouble‑free at customs. The team ensures customer declarations are completed on time and in full to allow goods to...
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Customer Service Team Member
5 days ago
Worksop, United Kingdom Travail Employment Group Full timeCustomer Services Team Leader Worksop – starting salary is £28,500 Shifts 4 on 4 off working 9.30am – 8pm Customer services team leader within customs, overview: The team supports customers to ensure their trade between UK and EU is smooth and trouble free at customs. Ensuring customer declarations are completed on time and in full to allow goods to...
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Lead Customer Service Team – Customs
2 weeks ago
Worksop, United Kingdom Travail Employment Group Full timeA leading employment agency in Worksop seeks a Customer Services Team Leader. This role involves leading a team to ensure efficient processing of customs declarations while exceeding customer expectations. Applicants should have experience in customer service and leadership, alongside excellent IT skills. The position offers a salary of £28,500,...
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Customs Shift Leader
19 hours ago
Worksop, United Kingdom Chase and Holland Full timeCustoms Shift Leader – Worksop – £28,500 Chase & Holland are proud to be working a leading organisation based in Worksop who are currently seeking an enthusiastic and professional Shift Leader to join their passionate and dedicated team. This is a fantastic opportunity to join a well-established and successful business, contributing towards the...
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Customs Shift Leader
1 week ago
Worksop, United Kingdom Ambitions Personnel Full timeLooking for a new challenge? Love leading and organising your team? We have the role for you!Our client based in Worksop is currently looking for a Shift Leader. This is a full-time permanent position.Candidates must have a strong background working in team leading, organising preferably have worked in customs before.Please note this role is working betwen...
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Customs Shift Leader
7 days ago
Worksop, United Kingdom Ambitions Personnel Full timeLooking for a new challenge? Love leading and organising your team? We have the role for you! Our client based in Worksop is currently looking for a Shift Leader. This is a full-time permanent position. Candidates must have a strong background working in team leading, organising preferably have worked in customs before. Please note this role is working...
