Advice Centre Assistant

1 week ago

Salford, United Kingdom Salford SU Full time

As an Advice Centre Assistant, you will be the first point of contact for students interacting with the Advice Centre over email and in person.You will be:Support the Advice Centre by referring queries to the right people, signposting, and providing information to students across a range of issues.Be the first point of contact for students attending appointments and emailing the Advice Centre.Work with the Advice team to ensure students receive prompt and appropriate support.Support with administrative tasks such as organising appointments, managing inboxes, and case recording.All our student staff will receive training to enable them to fulfil the role. Students applying must be currently enrolled on a course at the University of Salford. This is a paid role at £12.60 per hour. Student Staff are required to commit to a minimum of 6 hours per week.Apply Now – No experience neededYou do not need any previous experience to apply for this role, however this is a specialist skills role. We are looking for people who:are current University of Salford Student (undergraduate or postgraduate)have good communication and listening skills (written and verbal)have great organisational and time management skillscan interact with students on difficult topics or issuescan read, understand, and apply new informationare able to work well in a teamare interested in the role and want to learnHow to ApplyTo apply, please use the online form here: online application form . The deadline for applications is 13October 2025. Interviews are scheduled to take place on the 22-24 October 2025.We recommend that you prepare your answers in advance in a separate document where possible, to avoid losing your responses before you submit them in the online form.Here atSalford SU, we are more interested in your potential than your background and experience. If you don't have lots of professional experience, please feel free to use examples from outside of work to demonstrate what you could bring to the role and our team.Please note:You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa. We will contact you to let you know the outcome of your application. This can sometimes take a few weeks. Applications received after the above closing date will not be considered.Impostor Syndrome is the overwhelming feeling that you don't deserve your success. It can convince us that we are not as intelligent, creative or talented as we may seem. It often strikes when applying for a job. Don’t let impostor syndrome limit you. Beat the syndrome - applyEquality, Diversity and Inclusion are central to our work at Salford SU. We celebrate our diverse and unique communities whilst ensuring that equity and inclusion are at the heart of everything we do and every decision we make. Our colleagues are proud of our values and care about creating and supporting diverse communities that are inclusive of age, background, disability, gender, identity, race, religion, sexual orientation and experience. #J-18808-Ljbffr

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