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Social Media Manager
2 weeks ago
If you want to join an award-winning agency that delivers bold ideas and outstanding results, we’d love to hear from you. The MTM Agency is a market-leading integrated agency based in Southampton. We are part of IDHL, one of the UK’s largest digital marketing agencies. Together, we partner with an enviable roster of international clients. We are looking for a Social Media Manager who will be responsible for managing client partner’s social presence and activities, community management and creating content. The role will encompass a wide range of disciplines and skills, including strategy development, project management, customer service and working closely with the paid social team on client delivery.The OpportunityYour main accountabilities will include but are not limited to:Work with, and guide, the social team throughout the year to ensure our strategies are being activated to the highest standard, constantly looking for ways to level upDevelop social media strategies with the aim of increasing brand awareness and customer engagementAnalyse the long-term needs of the client’s social media strategy and offering quarterly reports to the management and executive teams, outlining any necessary changes to the overall digital marketing planLiaise with other departments and creatives to create a holistic and effective online marketing strategyProject ManagementBuild and maintain great client relationships across multiple industries and marketsManage the social media output for our client partners (content development, ensuring the client has approved the assets, scheduling and community management)Customer ServiceBuild best-in-class employer brand social strategies across our client base, ensuring we\'re blending data and creativity across all of our outputBe knowledgeable about clients and be seen as a trusted partner by themContent CreationCreate captivating creative campaigns for social channelsStay up to date with the latest social media trends, drawing inspiration from successful content campaignsDevelop and oversee competitions and campaigns to draw attention to a brandMonitor and respond to customer feedback, comments and social media postsShare Social client objectives to the wider agency teams so that tactics other than Social can be considered and proposed to clients, allowing them to take advantage of our integrated service offerWork collaboratively with other departments to contribute to proposals, share ideas and expertise and problem solve to ensure a high quality and seamless experience for our brand partnersReportingDevelop monthly reports on emerging social media trends that will be submitted to the management and executive teamsSet measurable goals for campaigns, measuring and showing the Return on Investment (ROI)BudgetsAchieve agreed agency rates for work, which in turn will ensure that agency client accounts are profitableMonitor client spend so that they are aligned with allocated budgetsResponsible for having an understanding of our brand partner and agency budgets and be forthcoming with how the Agency can maximise profitabilityQualificationsA relevant undergraduate degree such as marketing, communication, social media, (English Literature is normally expected but not essential)Experience & Knowledge2-3 years of experience in a similar roleExtensive experience in / knowledge of working with various social media platformsConfident in communicating and reporting to clients both in person and via digital meetingsYour next stepThis is a full time, permanent role.If this is you and you like what you have read, we would like to hear from you, email your CV with a covering letter to careers@themtmagency.com #J-18808-Ljbffr
