Business Performance Manager

Business Performance Manager Application Deadline: 14 December 2025 Department: Business Analytics & Quality Employment Type: Permanent - Full Time Location: Glasgow Reporting To: Head of Business Analytics & Quality Description Solvd. is on the lookout for a dynamic and analytical Business Performance Manager to join our growing team. This is a pivotal role supporting new business initiatives, strategic planning, and performance reporting across multiple Operating Companies. If you're passionate about turning data into actionable insights and driving operational excellence, we want to hear from you. What You’ll Be Doing Lead and develop a team of performance analysts to deliver high-quality business intelligence. Design and maintain performance dashboards for senior leadership and stakeholders. Drive accurate planning and forecasting to ensure optimal resourcing and KPI achievement. Develop and implement robust data systems and forecasting models. Collaborate with internal and external stakeholders to deliver exceptional customer service outcomes. Support ad hoc projects and promote continuous improvement across the Shared Service Centre. What We’re Looking For Essential: Proven experience in Management Information and Performance Management. Strong background in workforce management, demand forecasting, and performance analysis. Advanced Excel skills (including PowerPivot and complex formulas). Proficiency in SQL and familiarity with Business Intelligence tools. Excellent analytical and problem-solving abilities. Desirable: Qualification in Data Science or Data Analytics. A proactive, dependable, and inclusive approach to work. A passion for continuous improvement and operational excellence. Commitment to wellbeing, equity, diversity, and inclusion. Alignment with our values and Code of Conduct. Welcome to your Solvd. Journey At Solvd., we’re committed to creating a workplace where innovation thrives, and people feel empowered to make a difference. You’ll be part of a collaborative team that values agility, inclusivity, and excellence. Joining Solvd. means becoming part of a team that values your development and wellbeing. We offer: On-the-job training and continuous personal development opportunities. Regular performance feedback and 1:1s to help you succeed. Support for family events, personal support, and a focus on having fun in the workplace. Opportunities for career progression. Competitive benefits. Benefits Discretionary ScotRail Season Ticket (home to work) Discretionary bonus scheme Hybrid working (for most roles, after probation) Living Wage and Living Hours Accredited 34 days holiday (including public holidays) with option to buy additional Generous salary exchange Pension Scheme and Life Assurance Scheme Optional Health Cashplan Scheme Employee Assistance Programme and Wellbeing Support including mental, physical, financial and social Flexible dress code where you can Dress for Your Day Social events including Summer Event and Christmas Party If you're ready to take on a challenging and rewarding role at the heart of our operations, apply today Solvd. are Disability Confident accredited and committed member of Inclusive Employers. We welcome applications from all sections of the community. If you need any support or further information before applying for this role, please get in touch with our People Team via people@solvd.solutions. Successful completion of security and background checks will be required. Apply now and choose your ticket to join us on the Solvd. journey #J-18808-Ljbffr