1st Line Support Technician

4 days ago


Newark on Trent, United Kingdom Searchability Full time

ICT 1st LINE SUPPORT TECHNICIANKEY POINTSOnsite role based in Newark- £28KProvide first-line technical support to internal users across multiple sitesOpportunity to gain an ITIL Level 3 qualificationMix of service desk work, hardware / software support, and basic network / server monitoringFlexibility required for occasional out-of-hours work linked to major ICT projectsABOUT THE CLIENTWe're supporting a well-established, forward-thinking public sector organisation with a strong people-first culture. They pride themselves on delivering a high-quality service to internal users and the wider community, with a real focus on employee wellbeing, development, and professional growth.The organisation fosters a supportive and inclusive environment, with regular engagement initiatives, recognition programmes, and a culture built around collaboration and continuous improvement.THE BENEFITSLocal Government Pension Scheme (career average)Generous annual leave entitlement, increasing with serviceFlexi-time scheme and family-friendly policiesFunded health cash plan and lifestyle benefits platform£10 per month gym membership at local facilitiesFree onsite staff parking (current arrangement under ongoing review) #J-18808-Ljbffr



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