1st/2nd Line Support Engineer- Hybrid

**1st / 2nd Line IT Support Analyst (Italian Speaking Role)** IT Support Analyst / 1st Line / 2nd Line / Service Desk / Permanent / Stoke-on Trent My client, a well-established business with a global presence is looking for a passionate 1st / 2nd Line IT Support Analyst who is fluent in speaking Italian to join their growing IT team. There will be a...

Role: 2nd Line IT Support EngineerLocation: Stoke-on-Trent £36,000 + Benefits Manufacturing SectorDo you enjoy solving complex IT challenges and want to be part of a business where technology truly underpins operations? We're looking for a 2nd Line IT Engineer to join a leading manufacturing company in Stoke-on-Trent, supporting both office and production...

2nd Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience.  Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully secure ICT services across the UK. You will...

2nd Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience.  Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class ops hub that delivers fully secure ICT services across the UK. You will...

To provide 1st line technical support; answering support queries via phone and email. To maintain a high degree of customer service for all support queries and Adhere to all service management principles. To take ownership of user problems and be pro‑active when dealing with user issues. To triage all calls and log on the call logging system. Respond to...

Role Overview and Purpose The 2nd Line IT Support Analyst is responsible for delivering high‑quality second‑line technical support to Voyage Care staff across the organisation. The post holder will respond promptly to support requests, providing regular updates to users to keep them informed of ticket progress. The successful candidate will contribute as...

Job Description Duties and Responsibilities:To provide 1st line technical support; answering support queries via phone and email.To support users remotely.To maintain a high degree of customer service for all support queries andAdhere to all service management principles.To take ownership of user problems and be pro-active when dealing with user issues.To...

**2nd Line Support Engineer | Hybrid | **Full Time 8 am to 6 pm Monday - Friday with one hour lunch break **| £28,000-£33,000 per annum depending on experience** Our client delivers secure, cost-effective end to end technology solutions that align with their customer’s business objectives. Their range of cloud services enables their customers to...

This role will be responsible for the delivery of 2nd line support for Inspired’s global product portfolio. Individuals in this role will be the custodians of service incidents escalated from Inspired’s 1st Line teams and other global customers, exercising excellent service delivery principles. Utilising defined processes, procedures and tools to...

My client, an established business who is a provider of school activity courses and summer camps for children across the UK have an exciting new role for a 1st Line IT Engineer to join their warm, professional, and dedicated team based in Ross-on-Wye! In this role you will be the first point of contact for internal customers seeking technical assistance or...