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IT Technician 1st/2nd Line

2 weeks ago

StokeonTrent, United Kingdom CRG TEC Full time

**Role**: IT Technician - 1st/2nd Line

**Location**: Stoke on Trent

**Package**: Up to £30,000 Depending on experience, fully expensed Vehicle included, Pension

**The Opportunity**

Do you see yourself as somebody with a vision of becoming the best at what you do? If so look no further as this is your chance to work with one of the leading cash in transit business that has multiple locations in England, Scotland and Whales. Their mainoffice is in Stoke on Trent, where the majority of your work will occur. This is a great chance for an individual to come in hungry and climb the proverbial career ladder, where there are countless long-term opportunities, sound like you? If so, read on

**The Role**

Glad you are still here We are looking for an experienced IT Technician who is keen to join a really successful company with the potential of in house growth. The role will mainly involve first and second line IT issues, the unique part about this roleis that it may require you to travel to other company locations at times (Vehicle and expenses provided). It may also require some out of hours on-call support to the other sites when needed. Some of your responsibilities are as follows:

- Troubleshoot a wide variety of incidents in relation to hardware, operating systems, networks and software faults.
- Creating and maintaining user accounts in Active Directory.
- Creating and managing mailboxes on exchange servers.
- Maintaining Avaya VOIP Phone system.
- Support for UniFi enterprise Wireless network.
- Support Ticket/Inbox Management.
- Exposure to SQL Server.
- Asset Management.
- Out of hours / on call support
- Travel to remote sites.

**The Individual**

The individual we are looking for will have a good IT background and with a full driving license. Further-more any of the following skills/experience would be ideal going forward:

- Use and support of a wide range of Microsoft Office products (2003-2019)
- Use and Support of a wide range of Operating Systems - Windows XP, 7, 8, 10
- Use and Support of Windows Server Operating system -2008-2019.
- Basic understanding of network core infrastructure (Domain controllers, DHCP and DNS)
- Basic understanding of TCP/IP.
- Basic understanding of WAN/MPLS.

**The Next Steps**

If this sounds like you, or you would like to find out more about this opportunity then you have three options
- Call Roy at CRG TEC to find out more. We are really open about the role and opportunity and challenges, so if you need to find out more before committing. No problem
- Contact Roy via LinkedIn, drop him a private message and he will get back to you
- If you are happy with what you have read so far, then send a copy of your CV to this advert and Roy will give you a call to discuss further or at least get back to you if you don't quite hit the mark.