2nd Line Engineer

Join to apply for the 2nd Line Engineer role at Bluecube Technology Solutions - An Ekco Company1 day ago Be among the first 25 applicantsJoin to apply for the 2nd Line Engineer role at Bluecube Technology Solutions - An Ekco Company Founded in 2016, Ekco is now one of the fastest-growing cloud solution providers in Europe We specialise in enabling companies to progress along the path of cloud maturity, managing transformation, and driving better outcomes from our customers’ existing technology investments.️ In a few words, we take businesses to the cloud and back We have over 900 highly talented and supportive colleagues (and counting) across regional offices in Ireland, the UK, the Netherlands, and Malaysia.About the RoleWe’re looking for a hands-on 2nd Line Engineer to join our on-site IT team in Central London. You'll be responsible for providing day-to-day technical support across the business, with a strong focus on Microsoft 365, Intune, and hardware troubleshooting.Job Duties / RequirementsProvide 2nd line support across Microsoft 365 and Intune environmentsTroubleshoot and resolve hardware issues across laptops, desktops, and peripheralsSet up and support office equipment, including meeting room AV and connectivityManage joiners, movers, and leavers (onboarding/offboarding processes)Support general IT operations and escalate issues when necessaryMaintain accurate technical documentation and user recordsAbout YouProven experience in a 2nd line IT support roleStrong knowledge of Microsoft 365 and IntuneExperience with Windows 10/11 and device troubleshootingConfident supporting office environments and end users on-siteClear understanding of onboarding/offboarding processesExcellent communication and customer service skillsNice to HaveExperience with IT ticketing systemsBasic networking knowledgeWhy Ekco• We are committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging• We recognise the value of internal mobility and support career development and progression• Flexible working and a family-friendly approach are at the heart of our company values• ️ 25 days annual leave + public holidays• 1 day of birthday leave per year• Company pension scheme with 5% employer contribution and flexible salary sacrifice options• Employee Assistance Programme (EAP) offering mental health, emotional wellbeing, and general advice support• ???? Private medical healthcare (post-probation)• Discounted dental insurance (via salary sacrifice)• Unlimited access to our online learning platform• Significant responsibility and growth opportunities—including international career prospectsSeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeOtherJob functionJob functionEngineering and Information TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Bluecube Technology Solutions - An Ekco Company by 2xGet notified about new Line Engineer jobs in London, England, United Kingdom.London, England, United Kingdom 1 month agoService Engineer for Mastclimbers & HoistsLondon, England, United Kingdom 5 months agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 3 weeks agoJoin Our Talent Pool: Escalator Engineers in LondonClapham, England, United Kingdom 8 months agoSurrey, England, United Kingdom 2 months agoLondon, England, United Kingdom 1 month agoEpping, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 4 days agoHammersmith, England, United Kingdom 1 week agoLondon, England, United Kingdom £35,000.00-£40,000.00 1 month agoLondon, England, United Kingdom 1 month agoEngineering Maintenance Specialists - ShiftLondon, England, United Kingdom 1 day agoJoin Our Talent Pool: Escalator Engineers in LondonSidcup, England, United Kingdom 10 months agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 3 days agoGrays, England, United Kingdom 3 days agoCity Of Westminster, England, United Kingdom £43,000.00-£46,000.00 1 week agoLondon, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 5 months agoIlford, England, United Kingdom 1 month agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 3 weeks agoGreater London, England, United Kingdom 3 weeks agoLondon, England, United Kingdom 1 week agoWembley, England, United Kingdom 4 weeks agoTilbury, England, United Kingdom 3 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr