Adult Skills Trainer

Business Admin/Customer Service Trainer - Adult Skills Maximus Bradford, England, United Kingdom 5 days ago – Be among the first 25 applicants. About the Role Be part of something great. Maximus is a global organization that specializes in providing health and employment services to millions of people every year. In the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Key Responsibilities Assess learner needs/skills through pre‑course assessments, develop an ILP with SMART goals to address barriers and skills needs. Deliver outstanding, personalised, accredited or non‑accredited interventions with embedded personal and social development to help prepare learners for further learning, employment, and improved confidence. Plan lessons effectively and ensure activities are innovative and differentiated for individual learners. Train, assess, motivate, mentor, and support learners to develop personal and social skills for work and independence. Maintain learner records accurately, both hard copy and electronically, ensuring all evidence is available for audit and quality purposes. Use MIS data to track learner progress against ILP and KPIs, addressing trends toward shortfalls via one‑to‑ones and action plans. Contribute to the development, implementation, and monitoring of key documents, policies, and procedures, including self‑assessment reports and quality improvement plans. Participate in standardisation and team meetings and complete continuing professional development activities, such as observations of teaching and learning, as required. Respond to learner and stakeholder feedback, contributing to the cycle of quality improvement. Key Contacts & Relationships Internal: Work as a key member of the team, maintain continuous contact with operational colleagues, and occasionally liaise with representatives within other Maximus operating divisions (e.g., Central Division). External: Employers, agencies, and other stakeholders such as Local Authorities, WYCA, DWP/JCP, NCS, etc. Qualifications & Experience Essential: Hold a minimum of a Level 3 teaching qualification (PTTLS or equivalent). Where required, subject‑specific qualifications and/or occupational knowledge/experience to support delivery of adult education (e.g., Customer Service, Business Administration). Desirable: CTTLS, Level 4 award in Quality Assurance of Assessment Process and Practice, experience using online learning platforms and portfolios. Individual Competencies Experience deploying motivational strategies to develop individuals. Proven experience of adult or work‑based learning, teaching, and assessment. Track record of delivering funded employability programmes with complex learners. IT literate in Microsoft Office 365, Teams, and modern digital technologies. Strong team player with excellent communication skills and ability to forge relationships with internal and external stakeholders. Ability to manage and support learners face‑to‑face and remotely. Track record of achieving retention and achievement targets for qualifications and progression outcomes. Ability to manage caseloads and diary unsupervised. Reliable and capable of fulfilling employment contract, including good sickness record. Commitment to quality and customers; flexible work schedule (evenings and weekends) may be required. Compliance with all Maximus policies, including Health & Safety, Safeguarding, Prevent, Diversity, Equity and Inclusion. Travel Requirements Willingness to travel across Bradford, Leeds & Huddersfield; base location on site (Essential). Full driving license and vehicle ownership preferred (Desirable). EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We ensure no applicant receives less favourable treatment due to any personal characteristic. We are a Disability Confident Leader and provide guaranteed interviews for applicants with a disability who meet the minimum requirements. Salary £28,800.00 – £33,800.00 per annum Seniority Level Entry level Employment Type Full‑time Job Function Other Industry Government Administration #J-18808-Ljbffr