Veterinary receptionist
2 weeks ago
5 days ago Be among the first 25 applicants About The Role Are you a passionate and experienced Veterinary Receptionist looking for an exciting opportunity in London? Look no further Here at the award‑winning, thriving Streatham Hill Veterinary Surgery, we are currently looking for a dedicated individual to join our incredible team as a Veterinary Receptionist. Our practice is renowned for delivering exceptional care and service to our clients’ lovely pets. We pride ourselves on our commitment to providing the very best veterinary care while creating a warm and welcoming environment for our teams, our patients and their owners. As a Veterinary Receptionist, you will be the first point of contact for our clients. You will greet clients with a smile, schedule appointments, answer inquiries, and provide general support. Your Day At Streatham Hill Could Include: Welcoming clients and their pets upon arrival Booking appointments and arrivals on the RX Works diary Help to promote our Healthcare Plan so that pets receive premium discounted preventive treatment Booking follow‑up appointments for the pet once they have left their initial consultation Help the Vet and Nurse team with queries Managing paperwork and scanning onto pets’ digital records Liaising with clients regarding appointment booking and medication collection Ordering food and medication Taking payment immediately after treatment of the pet Processing 0% finance applications for clients who want to spread the cost of larger operations Managing an extremely busy reception desk with efficiency and professionalism, and handling emails and social media messages Working Hours This is a full‑time position, working 40 hours per week with a mix of shift patterns between 7:30 am‑8 pm and 1:4 weekends. You will also be required to work a share of bank holidays per year. About You Ideally you will have: Previous experience working as a Veterinary Receptionist or in a similar customer‑facing role within the veterinary industry Exceptional communication and interpersonal skills Strong organisational abilities and be able to multitask in a fast‑paced environment A genuine love for animals and a commitment to delivering outstanding client service Proficiency in computer systems and software, with experience using RxWorks considered a massive plus About Us DNA Vetcare is a proudly independent group of multi‑award‑winning surgeries, founded in 2006 by veterinary surgeons Alan van Heerden and Dane Walker. The group provides exceptional veterinary care across London and Kent. DNA Vetcare has a network of excellent veterinary surgeons hand‑picked for their clinical skills, experience and compassionate care. Our aim is to offer excellent service to clients, respectful and caring treatment for animals, and an encouraging work environment for our teams. Interested? Get in touch today #J-18808-Ljbffr
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