Veterinary Receptionist

2 weeks ago


London, United Kingdom Young Veterinary Partnership Full time

**Job description**

Proactive, professional, reliable receptionist required **Monday-Friday, 8:30am
- 13:30pm.**

Our reception desks are a hive of activity and our receptionists are the first faces to greet our clients & their pets when they come through the door. Applicants must have a polite, warm, friendly manner and love pets

**General duties include**:

- Meet & greet clients.
- Answer the telephone.
- Book in appointments and surgeries for clients.
- Understand how to prioritise medical emergencies and manage the daily appointment system accordingly. Give pet care advice WHEN APPROPRIATE with the support of the nurse/vet team. A large part of being successful in the role is the ability to understand how urgently a sick/unwell pet needs to be seen.
- Liaising across our 3 surgeries to effectively manage the rota.
- Accurate stock monitoring and ordering.
- Ensuring the practice remains clean and tidy.
- Money handling, adhering to GDPR and client privacy.
- Answering insurance queries.

**Specifications**:
**Monday
- Friday 8:30am
- 13:30pm, Chiswick Surgery, W4 1LD**

**Job Type**: Part-time

Expected hours: 25 per week

**Benefits**:

- Bereavement leave
- Company pension
- Employee discount
- Sick pay
- Store discount

**Job Types**: Part-time, Permanent

Pay: From £12.87 per hour

Expected hours: 25 per week

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- Employee discount
- Sick pay

**Experience**:

- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (required)

**Location**:

- London W4 1LD (required)

Work Location: In person



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