People Operations Manager

3 days ago


Greater London, United Kingdom Story Terrace Inc. Full time

👋 About Us Did you know that an ancient Roman Aqueduct had an initial cost of 12 million sesterces but ended up costing more than 30 million? Big projects have always been problematic to humanity - we want to fix that. We make DeepTech SaaS software to help people who deal with very large projects. Basically, if someone is building a nuclear plant or a large highway, they need a special kind of software to organize and prioritise their work. 👋 That's us. We are a team of curious minds on a mission to revolutionise the way in which complex, engineering projects are planned and delivered. Our algorithms look at the project data and provide users with previously unattainable insights. We do so at an unprecedented speed and ease, whilst promoting collaboration and information sharing within teams. Oh and we have secured a total of $30m USD to date from world leading VC funds. TechNation thinks we are one of the best AI start-ups in the UK, Construction Tech Review says we are one of the best start-ups in the EU/UK and Amazon views us as disruptors of the industry. We are part of the University of Oxford’s Creative Destruction Lab and Entrepreneur First alumni. We recently won the ‘Risk Innovation’ award from CIR and have been shortlisted for AI product and innovation awards at CogX and by the British Construction Industry. This is a great opportunity to join a well‑funded and ambitious start up in a dynamic and mission‑driven environment, leading the growth from a start‑up to a fully‑fledged organisation. You will also be helping to solve one of the oldest problems of mankind and potentially save the economy billions – not bad right? 🤘 💼 About the Role The People Operations Manager is the go‑to person for all things people. They’re passionate about creating a positive, seamless experience for our team and ensuring everything in the People function runs smoothly. From managing the day‑to‑day employee lifecycle to keeping our processes running effortlessly, and supporting company or team events, they’re at the heart of making our workplace thrive. They’ll play a key role in championing operational excellence, compliance, and, most importantly, engagement across the organisation. 🔥 What will you do in the role? Onboarding & Offboarding Lead a seamless global onboarding experience for new joiners, managing everything from scheduling and communications to system access and equipment. Oversee pre‑boarding administration for all new hires, including drafting and issuing offer letters and employment contracts, coordinating reference and background checks and ensuring right‑to‑work documentation is complete in every location. Lead the employee offboarding process, including conducting exit interviews and delivering actionable insights to strengthen employee engagement. Employee Engagement Lead and continually improve all People Operations processes – from onboarding and offboarding to benefits and HR systems – ensuring a smooth, positive experience for our global team. Collaborate with Leads to deliver structured 30‑day plans for new joiners and manage end‑of‑probation reviews to support their continued success. Provide day‑to‑day HR support across the UK, US, and EU, serving as the go‑to person for all People matters and ensuring everyone gets timely, thoughtful support when they need it. Support leaders with thoughtful guidance on performance, absence, and disciplinary matters, proactively managing risk. Ensure smooth monthly, quarterly and yearly performance cycles. Support the Talent Acquisition and Learning & Development function to build a connected, people‑first strategy that supports growth and engagement across the organisation. People Admin & Systems Keep our HRIS (HiBob) data accurate including reporting and analytics to help guide great people decisions. Champion compliance with worldwide employment legislation, security, GDPR, and our internal policies, helping us stay aligned and protected. Partner with our PEO, EOR, and Payroll providers along with our Finance and Legal teams, to deliver seamless people processes and ensure payroll, benefits, and pension contributions are managed smoothly and thoughtfully. Take ownership of refining our people policies, procedures, and employee handbooks and Notion pages so they reflect not just best practice, but who we are as a company. 😊 About You Experienced in People Operations or HR management, ideally within a fast‑paced, multicultural start‑up environment. Deep understanding of UK and European employment law, with a passion for applying HR best practices that support people and business success. A proactive self‑starter who takes ownership and follows through, consistently getting things done without needing to be chased. Detail‑oriented and process‑minded, with a love for making things run smoothly and efficiently. Comfortable working with HR systems. Our HRIS is HiBob, our ATS is Screenloop and we are Notion’s fans An excellent communicator who builds strong relationships and collaborates confidently across all levels of the business. Trusted to handle sensitive information with discretion, empathy, and professionalism. Confident juggling multiple priorities while continuously improving processes to create a smoother, more engaging employee experience. Genuinely passionate about all people matters and eager to grow your career in People Operations as we scale. Tech‑savvy and comfortable adopting new tools, systems and automation to enhance people operations. 🚀 We’re also excited if you have: PowerBI experience Previous start‑up experience Payroll experience Bachelor’s degree or equivalent 👨👩👧 We are Hard working but not workaholic Explorers. Data is our compass and innovation our destination We are independent thinkers. We are not afraid of looking where no one else is Team players. We believe the whole is bigger than the sum of its parts We have strong opinions, weakly held Continuously evolving the way we do things. Even our #donut dates Nodes & Links is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. 🌴 Benefits Besides a competitive salary, we are also proud to support you with: Equity options, because our success as a company is your success 🚀 Work with a team of rockstars. Yes – the team is that good ✊ One of the best health insurances out there (international coverage) 🧑⚕️ Remote work budget, so you can build your perfect set up (£/€ 500 year 1 + £/€ 100 year 2) 🏠 Personal development budget, so you can become the best version of you (£/€ 1,000 pa) 📔 Company laptop, so you can be mobile and work with the best tech 💻 Annual summer trip, because fun with your teammates matters 💃🏻 Wedding/Civil Partnerships additional leave of 3 days us ❤️ #J-18808-Ljbffr



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