Driver Care Fleet Adviser

6 days ago

West Midlands, United Kingdom Holman Full time

Driver Care Fleet Adviser – Operations Team Location: Birmingham office, near NEC. Hybrid working (3 days in office, Tuesday‑Thursday) after a 6‑month training period. Salary: circa £26,000 per annum, depending on skills and experience. Permanent role. About Holman Holman is a global automotive leader that serves both commercial and consumer clients. With a history dating back to 1924, Holman delivers a unique range of automotive‑centric services, including fleet management, vehicle fabrication, and more. We are committed to diversity, equity, and inclusion and strive to provide rewarding careers for our employees and their families. Key Responsibilities Take incoming calls from customers who wish to organise service, maintenance and repairs for their company vehicles Receive calls from customers who have broken down Organise and book service, maintenance and repairs with the appropriate suppliers Ensure that recovery vehicles are organised promptly Organise courtesy vehicles or make first arrangement for rental vehicles Schedule other ancillary services as required Keep customers and other interested parties informed of progress Escalate any concerns to the department Team Leader Ad hoc tasks as required by the business What We're Looking For Experience in a customer service related role, ideally within a service or contact centre environment Experience working in a pressurised environment, with the ability to remain calm, empathetic and professional in difficult situations A good general level of education Sound administrative skills Proficient use of a PC, internet and email; quick to learn new software applications Intermediate competency in Microsoft Word, Excel and Outlook Comfortable working to targets and deadlines Experience in the motor industry is desirable, but not essential What’s In It For You? 25 days annual holiday entitlement (+ 8 bank holidays) Floating day holiday in lieu of birthday Group personal pension plan Death in service insurance cover Critical illness insurance cover Free parking Health cash plan for medical, dental and optical treatment Partners In Excellence rewards – Partner of the Quarter, Partner of the Year, Bonus Free breakdown cover (eligible employees – service related) Long service awards, support for further education / employee development Employment Information You must have the right to remain and work in the UK. Prior convictions or cautions must be declared at the point of application. Sponsorship is not provided for any of our positions advertised. Equal Opportunity Statement Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Position Details Seniority level: Entry level Employment type: Full‑time Job function: Management and Manufacturing Industries: Motor Vehicle Manufacturing #J-18808-Ljbffr

  • Strategic Key Account Lead

    6 days ago

    West Midlands, United Kingdom Tructyre Fleet Management Limited Full time

    A leading fleet management company is seeking a Key Account Development Manager to manage strategic accounts in the heavy vehicle sector. The role involves developing and implementing account plans that enhance profitability and customer satisfaction. Candidates should have a strong background in B2B key account management and value-based selling. A full...

  • Amazon Driver

    1 week ago

    West Drayton, United Kingdom British Fleet Services Full time

    **Welcome to British Fleet Services (BFS)** We work with several Delivery Service Providers (DSPs), supporting the DSPs to recruit drivers and providing them with Vans, who then deliver for one the world’s largest online retailers, Amazon. We are constantly recruiting as the demand for drivers is increasing due to home shopping being more...

  • Head of Fleet, Street Scene

    2 weeks ago

    West Midlands, United Kingdom Birmingham City Council Full time

    Grade 7 - £66,627 - £85,845 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Permanent At Birmingham City Council, we’re investing in the future of our Waste Disposal operations by building a cost-efficient, capable, and forward-thinking fleet. As part of our commitment to operational resilience,...

  • Fleet Operations Driver Attendant

    4 days ago

    West Bridgford, Nottingham, United Kingdom 5 Star Recruitment Full time £18,000 - £25,000 per year

    TitleFleet DriverJob PurposeTo undertake a range of passenger transport functions within Fleet Operations, ensuring effective provision in line with service requirements and customer needs.Key ResponsibilitiesPersonally and through team members assist to deliver the service plans and objectives for the Fleet operations team.To undertake the safe...

  • Fleet Operations Driver Attendant

    4 days ago

    West Bridgford, Nottingham, United Kingdom 5 Star Recruitment Full time £25,000 - £40,000 per year

    Job PurposeTo undertake a range of passenger transport functions within Fleet Operations, ensuring effective provision in line with service requirements and customer needs.Key ResponsibilitiesPersonally and through team members assist to deliver the service plans and objectives for the Fleet operations team.To undertake the safe transportation ...

  • General Manager Compliance

    1 week ago

    West Midlands, United Kingdom DPD Group UK Full time

    Purpose of PositionResponsible for:To ensure the Company has implements and follows the appropriate policies and processes in accordance with all relevant legislationTo support with overseeing compliance with the Operator Licence Undertakings and Administration by the nominated TMsTo manage audit and review compliance systems to ensure they are effective.To...

  • Driver Maintainer Operators

    6 days ago

    Wolverhampton, West Midlands, United Kingdom VolkerRail Ltd Full time

    We own and operate a wide range of specialist rail plant. Our teams work in collaboration with our clients on a broad variety of activities, from small installation projects through to large complex engineering schemes across the UK. Our highly skilled people hold competencies to operate and maintain a variety of on track machines such as tampers and...

  • Delivery Driver

    2 weeks ago

    West Midlands, United Kingdom Pharmacy Care Matters Full time

    **Pharmacy Driver** **Description**: Pharmacy Driver **Reports to**:Pharmacy Manager **Job Purpose**: Delivers/ Collects items by preparing, loading, unloading, operating, and cleaning a van; developing sales; maintaining records; other miscellaneous tasks as required by the pharmacy manager. **Duties**: - Prepares van for operation by inspecting...

  • Delivery Driver

    11 hours ago

    West Midlands, United Kingdom Pharmacy Care Matters Full time

    **Pharmacy Driver** **Description**: Pharmacy Driver **Reports to**:Pharmacy Manager **Job Purpose**: Delivers/ Collects items by preparing, loading, unloading, operating, and cleaning a van; developing sales; maintaining records; other miscellaneous tasks as required by the pharmacy manager. **Duties**: - Prepares van for operation by inspecting...

  • Fleet Administrator

    1 week ago

    Cheshire West and Chester, United Kingdom Culina Group Full time

    We are now recruiting for Fleet Administrators at our Appleton Thorn site to provide effective administrative support to the Transport Department and Fleet Manager.Working Hours: Monday - Friday daysSalary: 27031Key duties of a Fleet Administrator:Administration and data entry to maintain the Companys tachograph SystemMonitoring and maintaining all...