Customer Care Advisor
1 week ago
Customer Care Advisor Department: United Utilities Employment Type: Full Time Location: Lingley Mere, Warrington Reporting To: Gwynneth Byrne Compensation: £28,000 / year Description As a Customer Service Advisor, you will be responsible for managing an array of customer and client enquiries via telephone, website and email channels, demonstrating excellent customer satisfaction and ensuring all daily tasks are completed accurately and consistently. Key Responsibilities We are looking for someone to: Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Ensure that all client and customer operational requirements are met in a professional and efficient manner, by managing your time efficiently and prioritising contacts accordingly Maintain and update customers and company/client information databases and ensure that all issues are recorded thoroughly and escalated appropriately Manage the resolution of customer complaints within given timescales and keeping within company KPI’s and SLAs Skills, Knowledge & Expertise Experience of working within the Utilities sector is desired but not essential Ideally, you’ll come from a customer service background IT and system literate Able to work in an organised manner to meet important deadlines Job Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. #J-18808-Ljbffr
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Customer Care Advisor
6 days ago
Warrington, United Kingdom Sofology Full timeYour new roleAt Sofology, were more than just sofas, were about creating those feel good moments that make a house a home. And thats where you come in As a Customer Support Advisor in our Contact Centre, youll be the friendly voice, face over webchat and email behind the brand, making sure every customer's experience has that red carpet treatment that keeps...
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Customer Service Advisor
2 weeks ago
Warrington, United Kingdom CARE Fertility Full timeAs a Customer Service Advisor (or Central Carepals Patient Advisor as we’ll call you) you’ll be instrumental in guiding patients through their treatment journey at Care Fertility. You’ll provide support and guidance to our patients at every stage of their journey, arranging appointments, signposting to other Care services, raising quotations and...
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Social Care Advisors
1 week ago
Warrington, United Kingdom Warrington Borough Council Full timeAn exciting opportunity has arisen to join the One Front Door team as a Social Care Advisor. The One Front door service is the single point of contact for all of Warrington residents needing to access Warrington’s Intermediate Tier services. Working together, our Health and Social care services have created a “One system, One Population, One Purpose”...
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Customer Care Advisor
2 days ago
Warrington, United Kingdom Sofology Full timeYour new role Your new role Sofology is way more than just a sofaThe sofa sits at the heart of the home, and we know how much that means to your customers. In your new role as a dedicated customer service advisor, you will be the heart and soul of Sofology’s Support Office, standing ready to embrace every after sale query, and ensuring a lasting love for...
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Customer Service Advisor
4 days ago
Warrington, United Kingdom Morgan Ryder Full timeCUSTOMER SERVICE ADVISOR Hybrid working 2 days at home 3 in the Warrington office Generous holiday allowance, Pension, Private health care, Flexible working hours Monday - Friday *** We require a highly motivated Customer Service Advisor to provide first class customer service and support to an established client base. Working for a...
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Customer Service Advisor
1 week ago
Warrington, United Kingdom Brookson Full time**Job Title**:Customer Service Advisor **Location**: Warrington (WA1) - 15-minute walk from Warrington Train Station **Working Hours**: Hybrid/Flexible working - 37.5 hours a week??????? **If you are looking to join a market-leading company and have phone-based customer service experience, we would love to hear from you!** With our market-leading,...
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Customer Care Advisor
3 days ago
Warrington, United Kingdom Network Plus Full timeJob DescriptionDescription As a Customer Service Advisor, you will be responsible for managing an array of customer and client enquiries via telephone, website and email channels, demonstrating excellent customer satisfaction and ensuring all daily tasks are completed accurately and consistently. Key Responsibilities We are looking for someone to: Ensure the...
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Customer Care Advisor
2 weeks ago
Warrington, United Kingdom Global Freight Solutions Full timeJob Title: Customer Care Advisor Department: Customer Care Reporting to: Customer Care Manager Location: Warrington Contract: FTC - 6 months Hours: 37.5, Monday-Friday with 1 in 4 Weekends **Salary**: £25,100 pro rata (Overtime available) Are you passionate about making a positive impact on people’s lives? Do you thrive in a dynamic and fast-paced...
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Customer Service Advisor
1 week ago
Warrington, United Kingdom Brookson Full time**Job Title**:Customer Service Advisor **Location**: Warrington (WA1) - 15-minute walk from Warrington Train Station **Working Hours**: Hybrid/Flexible working - 37.5 hours a week **Salary**:£20k + quarterly bonus’ up to £2k per year **If you are looking to join a market-leading company and have phone-based customer service experience, we would love...
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Customer Service Advisor
2 weeks ago
Warrington, United Kingdom Brookson Full time**Job Title**: Customer Service Advisor **Location**: Warrington (WA1) - 15-minute walk from Warrington Train Station **Working Hours**: Hybrid/Flexible working - 37.5 hours a week **Salary**: £20k + quarterly bonus’ up to £2k per year If you are looking to join a market-leading company and have phone-based customer service experience, we would love...
