Lodge Manager
2 weeks ago
Salary : £22,500 per annum, plus excellent benefits Hours : Monday to Friday, 09 : 00 am to 17 : 00 pm Location : New Hall Lodge - Sutton Coldfield - B75 7DW About the role Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle. Reporting to the Area Manager, you’ll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you’ll be the trusted, ‘go-to’ person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work ‘front of house’ and is focused on providing a first-class customer service with excellent administration skills. Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative. To support with the organisation of events and to effectively administer the maintenance of the site, you’ll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook. How you’ll be rewarded Annual holiday entitlement of 24 days + Bank Holidays A day off on your Birthday Life Assurance Eye Care reimbursement Colleague Introduction reward scheme Professional development and qualifications Thorough induction and ongoing training Immensely rewarding work About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH : Trust / Openness / Respect / Communication / Honesty We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today. We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read ourPrivacy Policy. #J-18808-Ljbffr
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Part time Lodge Manager
2 weeks ago
Sutton Coldfield, United Kingdom Churchill Estates Management Ltd Full timeSalary : £16,071.43 per annum, plus excellent benefits Hours : Monday to Friday, 09:00 am to 14:00 pm (25 hours per week) Location : New Hall Lodge - Sutton Coldfield - B75 7DW About the role Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development. We seek someone who loves working with people, with a...
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Lodge Manager – Retirement Living
2 weeks ago
Sutton Coldfield, United Kingdom Churchill Estates Management Ltd Full timeA retirement living management company in Sutton Coldfield seeks a Lodge Manager to oversee property maintenance and provide exceptional service to homeowners. This role requires strong administration skills, a passion for customer service, and the ability to work independently. Benefits include 24 days of holiday, life assurance, and ongoing training. Join...
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Retirement Lodge Manager: Front‑of‑House
2 weeks ago
Sutton Coldfield, United Kingdom Churchill Estates Management Ltd Full timeA retirement living company is looking for a Lodge Manager in Sutton Coldfield. The role involves coordinating daily activities, ensuring excellent customer service, managing property maintenance, and organizing resident events. Ideal candidates should possess strong administration skills and experience in customer-oriented environments. This is a rewarding...
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