Customer and Sales Specialist

2 weeks ago


Chertsey, United Kingdom The Loupes Company Full time

The Loupes Company – Surrey (On-site with Hybrid After Probation)The Loupes Company is a fast-growing start-up providing high-quality loupes and headlights to dentists and surgeons at exceptional prices. We’re looking for a motivated, versatile Customer & Sales Associate to join our small, ambitious team. If you enjoy helping customers, thrive in a start-up environment, and want a role where you can grow quickly, we’d love to hear from you.Key ResponsibilitiesRespond to customer inquiries via email, phone, and messaging platformsProvide support with product and order‑related questions or issuesFollow up with customers post‑purchase to ensure satisfactionAssist with order processing and dispatchRun virtual product demonstrations for dentists and surgeonsIdentify upsell and cross‑sell opportunitiesAttend industry trade shows and events on occasionManage prospects and contribute to monthly sales targetsAbout YouRequired1+ year of experience in sales or customer serviceExcellent written and spoken EnglishStrong communication and problem‑solving skillsHighly organised and quick to learn new tools or processesPreferredEager to grow within a start‑upSelf‑motivated with a positive, proactive attitudeWorking ConditionsAfter probation: hybrid schedule (1 day per week WFH/remote)Occasional travel for trade showsWhat We OfferThe chance to make a real impact in a growing start‑upSupportive, hands‑on learning environmentCompetitive salary + performance bonusesHybrid working after probationFlexible hours: choose 8:00–4:00 or 9:00–5:00 #J-18808-Ljbffr



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