Customer Service Advisor
3 days ago
Customer Service Advisor Monday – Friday - 8am – 5pm £25,396.80 Wigan Permanent The Role You will be providing an outstanding, professional and first‑class experience to all customers via telephone and email / live chat communications. On a daily basis you will assist customers by dealing with all queries, requests and complaints in accordance with company standard operating procedures, to a mutually satisfactory conclusion between the customer and the company. Ensure delivery of exceptional customer experience at all times and first‑time resolution whenever possible Be a source of support for all customers and strive to deliver solutions to customer issues Answer calls and emails promptly and in a professional and courteous manner at all times. Follow the department escalation process for the escalation of calls and emails. Work to Key Performance Indicators set to ensure personal, team and department targets are met Complete paperwork relating to all communications promptly and accurately The Candidate Minimum 1 years’ experience in telephony or customer service experience Outstanding telephone manner. Well‑developed written communication skills Excellent interpersonal skills Ability to remain calm under pressure Ability to work as part of a team and on own initiative. Attention to detail and accuracy. Excellent administration skills Knowledge of Word and Excel, email and general computer systems #J-18808-Ljbffr
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Customer Service Advisor
2 weeks ago
Wigan, United Kingdom Product Care Group Full time**Do you have previous experience in a Customer Service role?** **Would you like to be part of a team that supports each other and celebrates success?** **If you are passionate about providing excellent Customer Service, this Customer Engagement Advisor position could be the perfect role for you!** **Product Care** are specialists in delivery, inventory...
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Customer Service Advisor
2 weeks ago
Wigan, Wigan, United Kingdom Calisen Full time £19,600 - £22,000 per yearJob Title: Customer Service Advisor - Weekend Supplier Hub Team (6 Months FTC)Location: WiganSalary: £11,138.40 per annumHours: Weekends, 17 hours (flexible shifts between 8am-8pm)BenefitsCompetitive salaryOpportunity to work with a dynamic and supportive team6-month fixed-term contract with potential for extensionOn-the-job training and development...
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Technical Customer Service Advisor
5 days ago
Wigan, United Kingdom Search Consultancy Full time**Technical Customer Service Advisor - £22,000 to £24,000 + bonuses - Monday to Friday - Wigan - Immediate Starts!** **Role**:Technical Customer Service Advisor **Location**:Wigan (WN6) **Salary**: £22,000 - £24,000 + two Bonuses throughout the year! **Hours**:Monday to Friday - standard office hours **Benefits of Technical Customer Service...
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Customer Service Advisor
3 days ago
Wigan, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Customer Service Advisor** **On -Street Notice Processing/CCTV - Wigan - £23,795.20 per annum** - Do you have customer service experience?_ - Are you a good communicator?_ An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you thrive in a fast-paced...
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Customer Service Delivery Advisor
2 weeks ago
Wigan, United Kingdom Product Care Group Full time**Do you have previous experience in a Customer Service role?** **Would you like to be part of a team that supports each other and celebrates success?** **If you are passionate about providing excellent Customer Service, this Delivery Experience Advisor position could be the perfect role for you!** **Product Care Group** are specialists in delivery,...
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Customer Service Delivery Advisor
2 weeks ago
Wigan, United Kingdom Product Care Group Full time**Do you have previous experience in a Customer Service role?** **Would you like to be part of a team that supports each other and celebrates success?** **If you are passionate about providing excellent Customer Service, this Delivery Experience Advisor position could be the perfect role for you!** **Product Care Group** are specialists in delivery,...
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Customer Service Advisor
3 days ago
Wigan, United Kingdom Apcoa Full time**The Role**: **Customer Service Advisor - Wigan** **Full-Time | £23,795.20 Per Annum | 40 Hours per Week, 5 days out of 7 between 8am - 8pm** Are you a friendly, customer-focused individual who enjoys solving problems and delivering great service? Join our vibrant and supportive team as a **Customer Service Advisor**, where every day offers the chance to...
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Customer Service Advisor
2 weeks ago
Wigan, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Customer Service Advisor (On -Street Notice Processing) - Wigan - Full Time; 37.5 hours per week - £22,308 per annum** - Do you have customer service experience?_ - Are you a good communicator?_ An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you...
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Customer Service Advisor
21 hours ago
Wigan, United Kingdom APCOA Ireland Full time**The Role**: **Customer Service Advisor (On -Street Notice Processing) - Wigan - Full Time; 37.5 hours per week - £22,308 per annum** - Do you have customer service experience?_ - Are you a good communicator?_ An exciting opening has arisen for a Customer Service Advisor to join our friendly team based in the customer service centre in Wigan. If you...
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Customer Service Advisor
5 days ago
Wigan, United Kingdom Winsearch Full timeCustomer Service Advisor Monday – Friday - 8am – 5pm £25,396.80 Wigan PermanentThe RoleYou will be providing an outstanding, professional and first-class experience to all customers via telephone and email/live chat communications. On a daily basis you will assist customers by dealing with all queries, requests and complaints in accordance with company...