Account Manager

1 week ago

Whitehouse Upper, United Kingdom Otis Full time

Title: Account Manager

Location: Belfast

Role Overview
To manage the service accounts, work with customers in a proactive way to ensure we improve our value with them, reducing cancellations and increase service sales, work closely with other sales rep to accelerate lead generation

Otis is recruiting an Account Manager to cover throughout Northern Ireland.

Key responsibilities

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Create and maintain long term relationships with customers through proactive customer engagement planning and reactive response to enquiries and complaints

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Defend portfolio, reducing cancellations and renegotiation value

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Know OTIS Service Business to be able to, working with the branch team, provide the best possible solution to customers, generating the highest value for the company. Must be able to work in cross functional teams

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Increase Service Sales, being able to create needs on customers and maximise profitability of each account

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Increase Otis One Sales, being able to generate incremental subscriptions

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Make proposals, decisions and close deals independently, according to company rules

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Know maintenance service, strategies and procedures: contracts, strengths.

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Manage annual price increase process.

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Role model and demonstrate unwavering commitment to The Absolutes in all daily work, decisions and in the environment created for your team

What you will need to be successful.

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You have a business or technical degree or have completed training as a technician or technical business administrator, and 3 years of prior work experience

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You have initial experience in the sale of technical service agreements requiring consultation.

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You have a strong customer and service orientation, including excellent interpersonal skills

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You are characterised by a high level of commitment and reliability.

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You are target focused, with the ability to work at pace in a demanding, complex, corporate organisation

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Add any additional local requirements here

What’s In it For Me / Benefits

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You will receive a long-term employment contract with the world market leader in a crisis-proof industry.

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We offer you remuneration in accordance with local standards plus:

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Customise for local benefits here including vacation and incentive

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We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

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We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.

Apply today to join us and build what’s next

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