Collections & Recoveries Specialist
7 hours ago
OverviewJoin to apply for the Collections & Recoveries Specialist role at iwoca Deutschland.We’re looking for a Collections & Recoveries Specialist to maximise collections returns by understanding the customer’s circumstances and ensuring that all actions achieve the best outcome for iwoca and our clients.ResponsibilitiesCase handling a high volume portfolio of customer accounts in arrears through to completion with varying and unique circumstancesHandling inbound and initiating outbound telephone calls, letters and emails with care, accuracy and customer service focusBuilding relationships with customers through regular contact to validate, understand and resolve breaches of agreementsNegotiate, implement and monitor feasible repayment solutions that balance the customer’s circumstances with the best interests of the businessCollaborate with a wide range of teams to understand, strategise and implement the most appropriate action for each accountWork closely with Collections Management and the Head of Collections to review and develop recovery strategiesInstruct, liaise and monitor third parties such as debt collection agencies and Paralegals to ensure the best outcomeEnsure compliance with all relevant legislation and regulatory guidelinesAdhere to company policies and procedures and uphold iwoca’s reputationUpdate databases and systems to maintain accurate records of activities, observations and outcomesRequirementsWe look for people who are smart, humble, motivated and who are always looking to improve.At least 2 years debt recovery experience, ideally in the commercial/business sectorEmpathy, forbearance and professionalismStrong communication skills, accuracy and confidenceAbility to deal with a variety of challenges, innovate and think on your feetBusiness acumen, entrepreneurial spirit with enthusiasm for helping SMEs. Experience within the finance industry is advantageousDon’t worry if you don’t hit every point—we’d still love to hear from you if you have other relevant experience.Work life and cultureWork-life balance is important at iwoca and we offer flexible working in a hybrid role (office and home).We’re committed to inclusivity and diversity as a core part of our culture where everyone can be themselves and thrive.Our BenefitsWe put effort into making iwoca a brilliant place to work:Offices in London, Leeds and FrankfurtEvents and clubs, like bingo, comedy nights, yoga classes, footballTwo company retreats a yearDrinks and snacks in officesWe Offer a Wide Range Of BenefitsMedical insurance from Vitality, including discounted gym membership25 days’ holiday, extra day off for your birthday and option to buy/sell up to 5 additional daysEmotional and mental health support with SpillShare optionsGenerous maternity and paternity leaveNursery tax benefit schemePaid volunteering dayExtra leave for travel or studyOne-month fully paid sabbatical after 4 yearsCycle-to-work and electric car schemesWe also support ongoing learning with:L&D budget for everyone, including a book budgetCompany-wide talks with internal/external speakersAccess to learning platforms like TreehouseCompensation Range: £30K - £42K #J-18808-Ljbffr
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Collections & Recoveries Specialist
5 hours ago
City Of London, United Kingdom iwoca Full timeJoin to apply for the Collections & Recoveries Specialist role at iwocaJoin to apply for the Collections & Recoveries Specialist role at iwocaWe’re looking for a Collections & Recoveries SpecialistWe are looking for a diligent Collections & Recoveries Specialist to help us maximise collections returns by understanding the customer’s circumstances and...
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Collections & Recoveries Specialist
2 days ago
London, United Kingdom Iwoca Full timeWe’re looking for a Collections & Recoveries SpecialistWe are looking for a diligent Collections & Recoveries Specialist to help us maximise collections returns by understanding the customer’s circumstances and ensuring that all actions achieve the best outcome for iwoca and our clients.About usFast, flexible finance empowers small businesses to manage...
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City Of London, United Kingdom NewDay Ltd Full timeCollections & Recoveries Strategy, Senior Specialist page is loaded## Collections & Recoveries Strategy, Senior Specialistlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR0397We’re looking for an experienced and strategic professional to lead our **Collections and Recoveries strategy** across all customer...
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City Of London, United Kingdom NewDay Full timeCollections & Recoveries Strategy, Senior Specialist We’re looking for an experienced and strategic professional to lead our Collections and Recoveries strategy across all customer portfolios. In this high-impact role, you’ll drive initiatives to minimise credit losses, optimise recovery performance, and deliver fair outcomes for customers. You’ll lead...
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Collections & Recoveries Manager
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London, United Kingdom The City & Capital Group Full timeCity & Capital are representing a highly respected & fast growing commercial property finance lender who offer a range of property finance loans to property investors & developers who are undertaking key property investment and development projects withinthe UK. Loans include Buy to Let, bridging finance & development exits with a strategic plan to launch...
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London, Greater London, United Kingdom NewDay Full time £60,000 - £120,000 per yearWe're looking for an experienced and strategic professional to lead our Collections and Recoveries strategy across all customer portfolios. In this high-impact role, you'll drive initiatives to minimise credit losses, optimise recovery performance, and deliver fair outcomes for customers.You'll lead cross-functional projects spanning debt sale, third-party...
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London, Greater London, United Kingdom NewDay Full time £60,000 - £80,000 per yearWe're looking for an experienced and strategic professional to lead our Collections and Recoveries strategy across all customer portfolios. In this high-impact role, you'll drive initiatives to minimise credit losses, optimise recovery performance, and deliver fair outcomes for customers.You'll lead cross-functional projects spanning debt sale, third-party...
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Greater London, United Kingdom Shawbrook Bank Full timeA financial institution in the UK is seeking a Collections and Recoveries professional to manage cases in arrears. The role involves assessing customer circumstances and offering tailored solutions to improve outcomes. Ideal candidates should have strong communication and negotiation skills, experience in the banking sector, and a solid understanding of...
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Collections & Recoveries Advisor
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Greater London, United Kingdom iwoca Full timeCollections & Recoveries Advisor at iwoca We’re looking for a Collections & Recoveries Advisor who prioritises meaningful conversations with our customers and allows adequate time to address each account’s unique circumstances. We don’t use a dialler; instead, we focus on one‑to‑one dialogue to recover payments or understand missed payments. Fast,...
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