Collections & Recoveries Strategy, Senior Specialist
2 days ago
Collections & Recoveries Strategy, Senior Specialist We’re looking for an experienced and strategic professional to lead our Collections and Recoveries strategy across all customer portfolios. In this high-impact role, you’ll drive initiatives to minimise credit losses, optimise recovery performance, and deliver fair outcomes for customers. You’ll lead cross‑functional projects spanning debt sale, third‑party collections, and operational migrations. Using data and insight, you will shape strategies and improve performance. The role offers broad exposure to senior stakeholders and the opportunity to influence the evolution of our recovery frameworks, reporting, and analytics. This role is ideal if you have proven collections and recoveries experience, strong analytical and leadership skills, and a passion for using data and innovation to enhance the customer journey. Location: This role can be based in London or Leeds. What You Will Be Doing Develop and implement collection strategies across all portfolios. Design and monitor recovery plans for non‑performing assets (NPAs), write‑offs, and charged‑off accounts. Drive performance KPIs including RP performance, cure rates, roll‑back percentages, and recovery rate. Lead and motivate collections and recovery teams, ensuring high performance and adherence to targets. Ensure compliance with all regulatory guidelines. Lead the development and enhancement of strategies focused on improving the customer journey through the collections life cycle. Lead multiple areas of work and manage competing priorities; accountable for producing clear and accurate information. Provide thought leadership with insights, forecasts, and recommendations for improving performance. Implement continuous improvement initiatives through technology, automation, and analytics. Essential Skills and Experience Proven experience in collections and recoveries. Experience managing credit card/loan portfolios. Strong understanding of collections systems, analytics, and regulatory frameworks. Proven ability to manage teams and third‑party vendors. Excellent negotiation, communication, and analytical skills. Desirable Power BI. Digital collections tools and automation. Understanding of credit bureau reporting and scorecards. We work with Textio to make our job design and hiring inclusive. Permanent position. #J-18808-Ljbffr
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City Of London, United Kingdom NewDay Ltd Full timeCollections & Recoveries Strategy, Senior Specialist page is loaded## Collections & Recoveries Strategy, Senior Specialistlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR0397We’re looking for an experienced and strategic professional to lead our **Collections and Recoveries strategy** across all customer...
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London, Greater London, United Kingdom NewDay Full time £60,000 - £120,000 per yearWe're looking for an experienced and strategic professional to lead our Collections and Recoveries strategy across all customer portfolios. In this high-impact role, you'll drive initiatives to minimise credit losses, optimise recovery performance, and deliver fair outcomes for customers.You'll lead cross-functional projects spanning debt sale, third-party...
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London, Greater London, United Kingdom NewDay Full time £60,000 - £80,000 per yearWe're looking for an experienced and strategic professional to lead our Collections and Recoveries strategy across all customer portfolios. In this high-impact role, you'll drive initiatives to minimise credit losses, optimise recovery performance, and deliver fair outcomes for customers.You'll lead cross-functional projects spanning debt sale, third-party...
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Collections & Recoveries Specialist
2 hours ago
City Of London, United Kingdom iwoca Full timeJoin to apply for the Collections & Recoveries Specialist role at iwocaJoin to apply for the Collections & Recoveries Specialist role at iwocaWe’re looking for a Collections & Recoveries SpecialistWe are looking for a diligent Collections & Recoveries Specialist to help us maximise collections returns by understanding the customer’s circumstances and...
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Head of Collections
4 days ago
City Of London, United Kingdom Buckden Partners Full timeHead of Collections & Legal Recoveries - Asset Finance Collections Our client is looking for a dynamic and strategic leader to take charge of their Collections and Legal Recoveries function. This is a senior role where you will shape recovery strategies, lead a high‑performing team, and play a pivotal role in minimizing losses while ensuring an exceptional...
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Director of Financial Health
2 weeks ago
City Of London, United Kingdom Monzo Bank Full timeDirector of Financial Health (Collections & Recoveries) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer...
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Collections & Recoveries Specialist
5 hours ago
London, United Kingdom iwoca Deutschland Full timeOverviewJoin to apply for the Collections & Recoveries Specialist role at iwoca Deutschland.We’re looking for a Collections & Recoveries Specialist to maximise collections returns by understanding the customer’s circumstances and ensuring that all actions achieve the best outcome for iwoca and our clients.ResponsibilitiesCase handling a high volume...
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Senior Specialist, Collections
1 week ago
London, Greater London, United Kingdom NewDay Full time £60,000 - £100,000 per yearWe're looking for an experienced and strategic professional to lead our Collections and Recoveries strategy across all customer portfolios. In this high-impact role, you'll drive initiatives to minimise credit losses, optimise recovery performance, and deliver fair outcomes for customers.You'll lead cross-functional projects spanning debt sale, third-party...
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Collections & Recoveries Specialist
2 days ago
London, United Kingdom Iwoca Full timeWe’re looking for a Collections & Recoveries SpecialistWe are looking for a diligent Collections & Recoveries Specialist to help us maximise collections returns by understanding the customer’s circumstances and ensuring that all actions achieve the best outcome for iwoca and our clients.About usFast, flexible finance empowers small businesses to manage...
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Head of Collections
2 weeks ago
London, United Kingdom Buckden Partners Full time £125 - £150Head of Collections & Legal Recoveries - Asset Finance CollectionsIs this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Our client is looking for a dynamic and strategic leader to take charge of their Collections and Legal Recoveries function. This is a senior role where you will shape...
