Student Retention Manager

1 week ago

Birmingham, United Kingdom Royal Birmingham Conservatoire Full time

Student Retention Manager – Maternity Cover Department: Student Advice and Community – Location: Multiple Campuses – Salary: £44,131 to £51,182 per annum – Contract: Fixed‑term (Full time) Reference: S125024 – Closing Date: 18 December 2025. This fixed‑term position provides maternity cover within the newly established Student Advice & Community team. The Student Retention Manager leads data‑driven initiatives to improve student continuation, working closely with Timetabling, academic staff and other student services to deliver proactive support. A minimum of three days on site is required, with potential to work across multiple campuses. Key Responsibilities Lead and manage the retention team to monitor attendance and engagement data and deliver high‑quality student interventions. Develop and maintain effective workflows for contacting students who are not engaging, ensuring timely and supportive communication. Collaborate with Timetabling colleagues to ensure the attendance‑monitoring platform operates effectively and aligns with institutional needs. Work closely with academic staff, particularly personal tutors, to support and elevate retention concerns appropriately. Provide regular data and analysis to Deans of School, course leaders and senior colleagues to prompt academic‑led interventions. Ensure team members are trained to provide accurate advice and effective sign‑posting to student support services. Support the development and refinement of the university’s retention strategy based on trends and insights from attendance data. Represent the retention function on internal working groups and projects focused on improving student success and continuation. Qualifications & Experience Experience managing teams, ideally with those teams delivering a customer or student‑facing service. Experience of utilising data to inform decision making and monitor performance. Excellent communication skills, with the ability to build strong stakeholder relationships. Experience working with systems to gain data and insights. Understanding of how to apply continuous improvement in a fast‑paced, ever‑changing landscape. Understanding of student support structures in higher education and the current barriers facing students. #J-18808-Ljbffr

  • Student Retention Coordinator

    1 week ago

    Birmingham, United Kingdom Royal Birmingham Conservatoire Full time

    Department: Student Advice and Community Location: Multiple Campuses Salary: £28,287 to £32,006 per annum Post Type: Permanent Full Time Release Date: 26 November 2025 Closing Date: 10 December 2025 23:59 GMT Reference: S125018 BCU is seeking a Student Retention Coordinator to join our Student and Academic Services team. You will support student...

  • Student Retention Officer

    1 week ago

    Birmingham, United Kingdom South and City College Birmingham Full time

    **Salary** £25,069 - £26,419 per annum, depending on experience. (Actual prorated salary) **Contractual hours** 36.5 **Basis** Full Time - TTO (36 weeks) **Region** Fixed Term **Package** On Site Gym Parking LG Pension Scheme Staff Discounts Cycle to Work Car Scheme **Job category/type** Support Staff **Date posted** 25/06/2025 **Job...

  • Student Success

    1 week ago

    Birmingham, United Kingdom Royal Birmingham Conservatoire Full time

    A prestigious educational institution in Birmingham is seeking a Student Retention Coordinator to enhance student engagement. This role involves monitoring attendance, proactively contacting disengaged students, and ensuring access to support services. Ideal candidates will have experience in student-facing roles, effective communication skills, and the...

  • Data-Driven Student Retention Manager

    1 week ago

    Birmingham, United Kingdom Royal Birmingham Conservatoire Full time

    A renowned educational institution in Birmingham is seeking a Student Retention Manager for maternity cover. This role involves leading data-driven initiatives to enhance student continuity and engagement across multiple campuses. The successful candidate will manage a team, develop workflows for contacting disengaged students, and support academic staff....

  • Student Success and Retention Advisor

    6 days ago

    Birmingham, United Kingdom Birmingham City University Full time

    Birmingham, West Midlands, United Kingdom (Hybrid) JOB INFO Job Identification 155 - Job Category Administration and Operations - Posting Date 02/07/2025, 07:51 AM 02/21/2025, 05:59 PM - Job Schedule Full time - Job Shift Standard - Locations - Student and Academic Services (Hybrid) - **The full-time starting salary is normally £27,991.00 per annum, with...

  • Student Retention Officer

    6 days ago

    Birmingham, Birmingham, United Kingdom GEDU CAREERS Full time

    Department: RetentionLocation: Birmingham (On-site)About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in...

  • Student Retention Coordinator

    1 week ago

    Birmingham, United Kingdom Royal Birmingham Conservatoire Full time

    A higher education institution in Birmingham seeks a Student Retention Coordinator for a fixed-term role. The successful candidate will monitor student attendance and engagement, proactively contact students, and ensure they receive necessary support. Ideal candidates will have experience in student-facing roles, strong communication skills, and the ability...

  • Retention Officer

    1 week ago

    Birmingham, United Kingdom Matrix Solutions International LTD Full time

    **Retention Officer Job Description** Scholars School System is a project of UK CURRICULUM & ACCREDITATION BODY (UKCAB, a registered charity founded in 2006) having campuses across the United Kingdom, is looking for a Retention Officer for the Birmingham campus. Scholars School System is a national independent higher education provider, offering world...

  • Student Retention Coordinator

    1 week ago

    Birmingham, United Kingdom Royal Birmingham Conservatoire Full time

    Join to apply for the Student Retention Coordinator - 12 Months Fixed Term Contract role at Royal Birmingham Conservatoire Department: Student Advice and CommunityLocation: Multiple CampusesSalary: £28,287 to £32,006 per annumFixed TermPost Type: Full TimeRelease Date: 26 November 2025Closing Date: 23.59 hours GMT on Wednesday 10 December 2025 Please...

  • Data Retention Manager

    3 weeks ago

    Birmingham, United Kingdom TXP Technology x People Full time

    Data Retention Manager - 6-Month Contract (Inside IR35) Location: 2 days per week on-site in either Birmingham or SheffieldContract Type: 6-month contractIR35 Status: Inside IR35 We are seeking a highly skilled Data Retention Manager to join a leading UK bank on a 6-month contract. This role is integral to ensuring that the complete lifecycle of records -...