Operations Manager

1 week ago

Poole, United Kingdom Climate17 Ltd Full time

Role Climate17 have partnered with growing renewable energy business who specialise in the design and installation of renewable/energy efficient energy systems such as helping our customers lower their energy bills, reduce their carbon footprint, and invest in a sustainable future. They are actively looking to add an Operations Manager to provide strong operational leadership skills as well as possessing a strong technical understanding of heating or renewable systems. Being part of the company’s leadership team, the successful candidate will oversee the end-to-end delivery of their renewable heating and solar projects; managing both installers and subcontractor teams, ensuring every project is delivered on time, within budget, and to the highest standards of quality and compliance. Responsibilities Lead, manage, and support installation teams (both in-house and subcontracted). Oversee the full project lifecycle, from planning and scheduling to final handover. Ensure all installations meet MCS standards, health & safety requirements, and building regulations. Maintain a strong focus on customer satisfaction, resolving issues quickly and effectively. Track and improve operational KPIs across installation performance, compliance, and customer experience. Work closely with the sales, technical and finance teams to ensure smooth delivery of projects. Manage procurement, logistics, and supplier relationships to keep projects efficient and cost-effective. Drive continuous improvement in processes and service delivery. Requirements Proven experience in operations management in renewables, heating engineering, or construction/technical services. Strong people management skills with the ability to lead and motivate diverse teams. Excellent organisational skills and commercial awareness. A customer-first mindset with a focus on delivering exceptional service. Strong understanding of health & safety and compliance requirements. Background in heating engineering, HVAC, or renewable energy installations (e.g.heat pumps, solar PV, battery storage). Familiarity with MCS standards and government-backed schemes (e.g.Boiler Upgrade Scheme, ECO4). Experience using project management tools, CRMs, or workflow systems. Full UK driving licence.- essential Location Poole, Dorset + site visits About Us Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm.We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector. Inclusive Application Process Climate17 is committed to creating a diverse, inclusive and equitable workplace. We believe there is no solution to climate change without people. We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world. We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know. #J-18808-Ljbffr

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