Service Manager
3 days ago
Service Manager – Learning and Development Apply for the Service Manager – Learning and Development role at Sheffield City Council. Pay range: Pay is based on skills and experience. For details, discuss with the recruiter. Role overview Set and deliver the strategy that builds digital confidence, skills, and adoption across the organisation. Embed a learning culture that makes continuous development part of how we work and change together. Lead a high‑performing team and network of change agents, defining its vision, priorities, and future direction. Work with senior leaders to align learning, adoption, and transformation goals so that digital change delivers real value for colleagues and citizens. What you’ll bring Proven experience leading a learning or organisational development function, with responsibility for strategy, design, and delivery at scale. Strong track record in shaping learning strategies and frameworks that drive cultural change and capability development. Curiosity and awareness of emerging trends, tools, and approaches in learning, with the ability to translate them into meaningful, engaging experiences. Credibility and confidence when engaging with senior leaders, translating strategic aims into practical plans that deliver results. Strategic insight and analytical thinking, able to identify where learning and adoption have greatest impact. Passion for helping people grow through learning and technology, and for creating the mindset and culture that enable transformation. This is a unique opportunity to shape how Sheffield City Council learns and adapts. You will build a confident, capable workforce and create a legacy of learning that supports transformation beyond the programme. If you are ready to lead change that matters, we look forward to hearing from you. Informal enquiries to Jo Charlesworth, Head of Learning, jo.charlesworth@sheffield.gov.uk or book 15 minutes. Sheffield City Council is committed to equality, diversity and inclusion. We value under‑represented groups, including Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, and support staff with unpaid caring responsibilities by offering flexible working. Under the Guaranteed Interview scheme, disabled, care leavers, or armed forces veterans who meet the essential criteria and indicate eligibility will be guaranteed an interview. Full‑time employees work 37 hours for 52 weeks, with generous holiday entitlement. Flexible working options, such as reduced hours, part‑time or job share, are available. Equality of pay is extremely important to us. All roles are being evaluated, which may result in changes to some pay arrangements from 2026. #J-18808-Ljbffr
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Sheffield, United Kingdom Royal Mail Group Full timeJob reference 332750 – Service Manager Competitive salary, healthcare, 18% annual bonus potential, 25 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates. Permanent, Full time. Hybrid working Sheffield Pond Street x3 days a week in office. About the role As a Service Manager, you...
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Service Manager
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