Internal Sales Manager

We are currently looking to recruit an Internal Sales Manager – Telesales to work within our internal sales team at our offices in Birchwood. As Internal Sales Manager you will be responsible for maximising revenue and profit against agreed targets through predominantly outbound telephone account management and the development of both the existing customer base and new business, across all products within Nationwide Platforms.

In return you will receive a competitive salary. 25 days annual leave plus bank holidays, Westfield Health Cash Plan, Auto enrolment pension scheme, Life Assurance and Lifestyle Benefits – discount on selected high street stores.

Responsibilities include: 

•    Manage profitable growth targets for a portfolio of customers (both trading and dormant) in line with budget requirements and the strategic plan

•    Comply with approved sales process when qualifying prospects, nurturing leads, building customer relationships and identifying opportunities to produce budgeted order conversion ratio

•    Effectively manage and convert “Open Quotes” for an agreed portfolio of NWP customers (daily requirement)

•    Structure calls and other activities in line with optimum times to contact customers

•    Conduct high levels of outbound calls in a professional manner to achieve individual portfolio and ad-hoc campaign targets

•    Report weekly progress and continuous improvement recommendations  

•    Comply with company guidelines regarding the maintenance and updating of customer contact databases

•    Use all available resources internal and external to research relevant markets and customers to maximise revenue opportunities

The ideal candidate will have/be: 

•    Experience of outbound business to business account management or telesales or telemarketing preferred

•    Strong communication skills; both verbal and written

•    Ability to work closely with colleagues at all levels

•    Able to demonstrate effective negotiation skills to ensure business is won on viable commercial terms

•    Ability to be self-organisation and attention to detail

•    Must be able to demonstrate highly effective negotiation skills

•    Excellent telephone manner with the ability to keep calm under pressure and build a rapport with customers

In return you will receive:

•    Competitive Salary 

•    25 days annual leave plus bank holidays

•    Westfield Health Cash Plan

•    Life Assurance 

•    Auto enrolment scheme

•    Lifestyle Benefits  - discounts on high street stores 

Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need.

At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system.

At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment