ED Administration Coordinator

14 hours ago


Greater London, United Kingdom MT Consulting Group Full time

Band 3 – ED Administration Coordinator An exciting opportunity has arisen for a Band 3 – ED Administration Coordinator to work within the Emergency Department (ED) & Urgent Treatment Centres (UTC) at the London North West University Healthcare NHS Trust. The role requires a motivated, committed, dynamic and forward‑thinking individual who can work under pressure, communicate effectively, and provide excellent customer service as a key point of contact for patients and visitors. Key responsibilities include: Providing comprehensive administrative support and acting as the first point of contact for all patients and visitors in the ED and UTC. Working in shift patterns to ensure the department is covered 24/7, including weekends, nights and bank holidays. Adhering to Trust policy regarding sensitive patient information and all aspects of the Data Protection Act 1998. Co‑ordinating cross‑site activities between Northwick Park, Ealing and Central Middlesex Hospitals, with primary base at Northwick Park. Key Relationships ED/UTC General Manager ED Service Manager ED/UTC Admin Manager ED Senior Administration Coordinator ED Consultants, Doctors and Nurses EN/UTC Matrons Qualifications Effective communication skills with the ability to work under pressure. Strong teamwork orientation and a commitment to excellent customer service. Professionalism, care, courtesy and respect when interacting with patients. Experience in an administrative role within a healthcare setting is desirable but not mandatory. #J-18808-Ljbffr



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